Far Eastern Memorial Hospital wins 24 medical quality awards

        The 25th National Medical Quality Award Ceremony was held by the Hospital Evaluation and Medical Quality Promotion Association on January 15th, Far Eastern Memorial Hospital's 18 teams have won 24 awards, including the highest honors such as "Medical Center Group Excellent Institution" and "Smart Hospital Full Institution Logo", covering five major fields: theme based, smart healthcare, empirical medicine, simulation based, and outstanding healthcare. The outstanding achievements demonstrate the outstanding performance of the hospital and medical teams in improving medical quality and promoting digital transformation, achieving outstanding results.

        Outstanding medical innovation, showcasing outstanding achievements

        Far Eastern Memorial Hospital has won three outstanding medical awards, including: the Department of Orthopedics' innovative dual channel spine minimally invasive technology (UBE), which has completed over 1100 difficult surgeries, achieving an excellent record of zero infection and zero nerve damage, and successfully transferring patented technology; The Cardiovascular Medicine Center has established a 24-hour ECMO team, which has shortened the ECMO activation time to 12 minutes, significantly reducing the length of stay in the intensive care unit and improving patient discharge rates; In the field of minimally invasive liver surgery, Far Eastern Memorial Hospital has become one of the leading teams in the world with the largest number of cases and the most comprehensive application of technology, publishing over 20 innovative surgical procedures. 98% of liver resection patients choose to undergo minimally invasive surgery, and there have been no expected cases of conversion to cesarean section in the past five years, providing patients with better treatment options.

        Technology driven humanized healthcare

        Since the introduction of the da Vinci surgical system in 2010, Far Eastern Memorial Hospital has been committed to innovating and developing smart healthcare. In 2015, the new medical building was put into use, and an intelligent medical record system (Progress Note) and an integrated outpatient medical system were launched to provide patients with a more convenient medical experience through technology. In 2018, an imaging medical AI system was introduced, significantly improving the efficiency and accuracy of image interpretation and providing strong decision support for clinical physicians.

        Meanwhile, Far Eastern Memorial Hospital is promoting the "Go Mobile" project, integrating AI technology with mobile applications to enable healthcare workers to handle various medical tasks in real-time through their phones. Patients can interact through the LINE platform to achieve comprehensive health management through "collaborative cloud based, home-based care, and online communication". Far Eastern Memorial Hospital not only innovates technology, but also strives to enhance the doctor-patient relationship, allowing patients to quickly access schedules, treatment progress, and test results. Through real-time two-way communication, it creates a caring and efficient medical environment and provides humanized smart medical services.

        Outpatient intelligent transformation reduces carbon emissions and enhances satisfaction

        The "Outpatient Paperization" project significantly reduces paper usage through measures such as single sheet inventory and consolidation, and the implementation of electronic consent forms, resulting in an annual reduction of approximately 4710 kilograms of carbon emissions. The intelligent outpatient process effectively reduces the rates of missed appointments and delayed appointments, with patient satisfaction reaching over 95%. On the nursing side, Far Eastern Memorial Hospital utilizes the Go Mobile system to integrate medical records and handover functions, reducing 92.3% of nursing handover time to just 0.7 minutes. Additionally, they have developed an advanced nursing homework system that automatically checks personnel information and educational training, simplifies the application process, and achieves the goal of a nursing friendly workplace.

        Putting patients at the center and moving towards sustainable healthcare

        Far Eastern Memorial Hospital adheres to the core concept of "patient-centered" and responds to the government's Healthy Taiwan "888 Plan" to explore the infinite possibilities of smart healthcare and create an ideal medical model that is accessible to everyone. Dr. Chiu, Dean Kuanming, stated that winning the National Medical Quality Award for Outstanding Institution in the Medical Center Group and the Smart Hospital logo represents the achievements of Far Eastern Memorial Hospital's years of hard work. In the future, Far Eastern Memorial Hospital will continue to invest in research and development, and work together with all medical staff to provide safe, convenient, and high-quality medical services, safeguarding the health and well-being of every patient.

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