Far EasTone Telecommunications won the "2022 National Talent Development Award"

        Far EasTone Telecommunications takes "innovation, upgrading, transformation and reengineering" as its goal, takes "Big Data+AI+IoT" (Big Data, AI, Internet of things (IoT)) as its digital transformation strategy, actively cultivates digital leadership talents, and at the same time, uses the "heart to heart" communication method to make employees resonate with the company. This year, it joined the "TALENT, In Taiwan, Taiwan Talent Sustainable Action" alliance, Jointly signed the Taiwan Talent Sustainability Declaration with 100 enterprises and academic institutions, and won the "2022 National Talent Development Award - Large Enterprise Award" on November 23. It is the only winner of this category in the past years.

        Promote new core values and create diversified communication channels

        In recent years, Far EasTone Telecommunications has actively promoted digital transformation, helped colleagues internalize the new corporate culture and core values into new concepts, and established an instant interactive communication mode with caring and open multiple communication channels, so that employees can communicate with senior executives of the company at a distance and create a better talent development environment. The employee satisfaction survey twice a year can understand the voice and ideas of colleagues. As a basis for the company's continuous improvement, eNPS (net recommended value of employees) has risen from a net recommended value of minus 2 in 2019 to 74 points in 2022.

        Double track promotion and talent retention, both internal and external recruitment

        Far EasTone Telecommunications promotes career dual track talent retention internally, provides multiple promotion channels, introduces performance evaluation and multiple feedback promotion indicators, supplemented by employee development framework, establishes a development environment suitable for employees, effectively exerts the comprehensive effect of the organization, and achieves the goal of talent sustainability; At the same time, it also actively promoted the internal transfer mechanism to encourage employees to explore different professional fields. Last year, the proportion of internal transfer has grown by nearly 30%. In addition, Far EasTone Telecommunications has applied multiple channels to the outside world, deeply cultivated the industry, official and academic circles, and committed to building a "digital elite brand" of Far EasTone Telecommunications. At present, it has implemented four Next Gen elite programs, and cultivated more than 30 campus elite talents.

        Construct learning map and common language, and accumulate intellectual capital

        Far EasTone Telecommunications attaches importance to the all-round development of talents. According to the functional system and career level, it establishes a complete map of talent learning and training, strengthens the cultivation of leadership, and establishes a complete talent pool to comprehensively promote performance management courses from top to bottom, and establishes the company wide concept of consistency and communication language. At the same time, the planning strategy and execution workshop, performance is combat effectiveness and other theme training were carried out. About 460 supervisors were trained in 16 shifts. Two sessions of internal lecturer training were held to cultivate more than 40 internal lecturers, encourage professionals to pass on their unique experience, promote internal knowledge management and shape organizational learning culture.

        Promote the 3E learning development model, and promote digital transformation through immersive environment and Hacksong competition

                Far EasTone Telecommunications runs through the talent training framework with a 3E (Education, Experience, Exposure) development model, closely integrating action projects with work practices, and maximizing the learning effectiveness of colleagues. Create an immersive learning environment for agile collaboration, change colleagues' thoughts and behaviors from the inside out through 5G intelligent application scenarios, and promote digital transformation. The Hacksong Competition, which combines learning and practice, was held to replace training with competition, improve the digital ability of colleagues, and cultivate technical talents. The award-winning projects still have the opportunity to be implemented. So far, more than 100 application programs have been produced and continue to generate benefits.

        In recent years, the development trend of international human resources has gradually changed from emphasizing training to emphasizing learning, and focusing on the connection and presentation of performance. The effectiveness of Far EasTone Telecommunications in talent development and cultivation has achieved good results in the three major scoring dimensions of the "National Talent Development Award", namely, the operation of the talent development system, the performance linkage of talent development, and the innovation and benefit diffusion of talent development. In the future, in addition to continuing to promote the quality of human resources development and improve the mechanism, it is also expected to drive the trend of talent investment in Taiwan, and do its part to strengthen the quality of talent development and enhance the overall competitiveness of the country.