Far EasTone Telecommunications and Far Eastern Electronic Toll Collection won the 2022 chain industry Oscar

        The national store manager commendation and outstanding store manager selection contest, known as the "Taiwan chain industry Oscar", was unveiled on December 7. Far Eastone Telecommunications and Far Eastern Electronic Toll Collection performed well and won 25 awards! 17 store managers of Far EasTone Telecommunications passed the Excellent Store Manager Award, and 3 of them were awarded the "Outstanding Store Manager Award"; The Far Eastern Electronic Toll Collection also won eight awards, including one Outstanding Store Manager Award and five Excellent Store Manager Awards, and two "Excellent Service Quality Awards" symbolizing full marks of mystery customers.

        In this year's competition, 43 well-known chain enterprises and 263 excellent store managers competed for the title of store leader, and a jury composed of experts and scholars in various fields conducted an all-round evaluation from the practical experience and service expertise of the participants. The sponsor, the Taiwan Chain and Franchise Association, pointed out that it was extremely difficult to win this election, especially in the past three years, facing the challenge of the epidemic situation, enterprises must demonstrate the resilience and vitality of digital transformation.

        Far EasTone Telecommunications selected 17 service elites from all stores in Taiwan this year. All of them passed the selection and were awarded the "Excellent Store Manager Award". Among them, 3 store managers, including Chen Jingzhong (Zhongyou Direct Store in Taichung City), Li Enyu (Zuoying Huaxia Direct Store) and Huang Peiyun (Kaohsiung Linyuan Second Direct Store), won the "Outstanding Store Manager Award" for their outstanding achievements. Far EasTone Telecommunications has continuously improved its service quality over the years, and has bred 213 excellent store managers, 53 of whom have been recognized by outstanding store managers, making it the most award-winning enterprise in the telecommunications industry.

        Don't let Far EasTone Telecommunications be the best. Far Eastern Electronic Toll Collection also won many awards this year, including: Liang Xiuqi won the "Outstanding Store Manager Award" by virtue of her innovative service process, super high standard service quality, enthusiasm for public welfare and outstanding performance; Shen Yixin (Taipei Store), Wu Qiulan (Su'ao Store), Gao Yuru (Xinying Beimen Store), Zhuang Peiru (Kaohsiung Store) and Xie Yiting (Nantou Store) were also awarded the "Excellent Store Manager Award" respectively, of which Xie Yiting (Nantou Store) and Liang Xiuqi (Rende Beimen Store) were also awarded the "Excellent Service Quality Award", which symbolized the full score of mystery guests. In particular, Wu Jialing, the outstanding store manager of Far Eastern Electronic Toll Collection 2021, was also invited to share her skills and experience in maintaining high-quality services as an academic sister.

        Since 2018, Far Eastern Electronic Toll Collection has won 6 outstanding store managers, 24 excellent store managers and 6 excellent service quality awards, which has continuously bred many service elites. Far Eastern Electronic Toll Collection said that the stores introduced digital transformation, promoted a number of zero touch digital services, and integrated epidemic prevention thinking into the company's products. It has won awards in consecutive years, which is the greatest affirmation and encouragement for the service quality of the sales staff of Far Eastern Electronic Toll Collection.

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