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01.2023 Cover Story

Perpetual progression of Far Eastern Group

Far Eastern Magazine / Editorial Room
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/2_00        The "2022 Global and Taiwan Corporate Sustainability Award" ceremony was held on November 16. Far Eastern Group won 38 awards in one fell swoop. The number of awards ranked first in the whole Taiwan Group for six consecutive years. Not only did Far Eastern New Century Corporation win the highest honor of "Taiwan's Top Ten Sustainable Model Enterprises" for three consecutive years, Asia Cement Corporation, Far Eastern Department Stores, Far Eastone Telecommunications FE SOGO Department stores, Everest Textile and Far Eastern Memorial Hospital were also included in the list of "Taiwan's Top 100 Sustainable Model Enterprises", and Douglas Hsu was awarded the "Enterprise Sustainable Lifetime Achievement Award" for his outstanding achievements in leading the group to promote sustainable projects. This "cover story" will take you to see the continuous progress of Far Eastern Group through these award-winning cases.

        Taiwan Corporate Sustainability Award (TCSA) Far Eastern Group 32

        Enterprise Sustainable Lifetime Achievement Award: Douglas Hsu

        

_01(1).j        Far Eastern Group is one of the most diversified enterprise groups in Taiwan, spanning ten industries including polyester, cement, energy, general merchandise, telecommunications, finance, transportation, hotels, construction, and public welfare. Its nine listed companies have indicator industry status. In 2021, the Group's revenue exceeded NTD 700 billion, with 63000 employees at home and abroad, and its operating bases spread across the Taiwan Straits, the United States, Japan, Singapore, Hong Kong, Vietnam and other Southeast Asian countries.

        Under the leadership of Douglas Hsu, in addition to continuing to pursue growth, companies also actively play a leading role, vigorously promote the enterprise sustainability project, expand the sustainability influence to partners, assist in the overall industrial chain transformation, and jointly create sustainable value for society. This time, Douglas Hsu won the "Enterprise Sustainable Lifelong Achievement Award", which was the highest recognition of the organizers after winning the TCSA "Enterprise Sustainable Outstanding Person Award" in 2018 and the GCSA "Outstanding Person World Award" in 2019.

        Taiwan's Top Ten Sustainable Model Enterprises Award: Far Eastern New Century Corporation

        

        Far Eastern New Century Corporation has a complete sustainable governance structure. The board of directors supervises the promotion process of the ESG of all business departments from top to bottom, formulates a management system that conforms to international standards, and implements various greenhouse gas reduction actions in a pragmatic manner in response to the global carbon reduction vision.

        As a leader of green polyester, Far Eastern New Century Corporation plays its core role in actively promoting the application of recycled economy, laying out the world's first cutting-edge technology of "land, sea and air" waste recycling and reproduction, and building a sustainable business model with green products. The revenue and profit will grow in 2021; On the other hand, it took the lead in issuing eight sustainable financial products to inject momentum into growth. At the same time, it is also committed to creating a safe working environment for employees and taking into account the rights and interests of suppliers and community residents.

        With its steady development performance, Far Eastern New Century Corporation has maintained its competitive advantage and won numerous awards. In the future, we will continue to pursue long-term value as the principle to create a new sustainable blueprint.

        

02(2)        Taiwan Top 100 Sustainable Model Enterprise Awards: Asia Cement Corporation, Everest Textile, Far Eastern Department Stores, FE SOGO Department stores, Far Eastone Telecommunications, Far Eastern Memorial Hospital

        Asia Cement Corporation actively promoted recycled economy and promoted low carbon products such as plastered cement and Portland limestone cement. Not only did the greenhouse gas emission intensity of cement cementitious materials reach the standard for two consecutive years, but also reduced 68619 metric tons of CO2e emissions last year, with a recycling rate of up to 98% of waste and a water recovery rate of 85.95%, and gradually fulfilled the promise of net zero emissions in 2050. In addition, Asia Cement Corporation is also committed to creating a diversified workplace environment, and has not experienced major occupational disasters for five consecutive years. It has implemented the principle of "good neighborliness", proposed 21 major benefit-sharing mechanisms, and won the support of 83% of tribal households.

        Everest Textile, which is also a manufacturing industry, has invested in ecological greening projects and energy-saving and water-saving actions for a long time, and used smart AI technology to improve production efficiency. It uses smart grid to manage equipment power consumption, use equipment insulation&waste heat recovery system, effectively reduce heat loss of dyeing equipment, and increase the number of waste heat recovery. In addition, the sustainable 3.0 project was launched, with the goal of saving 30% energy in three years. In terms of products, we will cooperate with brands to develop multi-functional, sustainable and environment-friendly fabrics and ready-to-wear textiles in combination with popular trends.

        

2_0        In the department store retail industry, Far Eastern Department Stores, in addition to maintaining its steady profitability, has also launched the dual E engine (EPS+ESG) in recent years, focusing on the six goals of "carbon reduction, energy conservation, green energy, waste reduction, public welfare and digital", and creating a sustainable growth model. In the past five years, with the growth of the turnover, the power consumption per 1 yuan of the turnover has decreased by 11%. In the next three years, the green power plan will be further promoted, and two solar photovoltaic devices will be added in Hualien and Taidong, with an annual output of 1.14 million kilowatt-hours of green power, which is about the annual power consumption of a thousand-pile store, to create a better future for the next generation.

        Taking care of colleagues, caring for customers and responding to the trend of carbon reduction are the three major aspects of FE SOGO Department stores to strive for sustainability. In terms of environment, we will work with stakeholders to practice sustainability and launch SOGO Sustain sustainable commodity identification system in 2021. In the society, during the epidemic, the salary of the whole staff was increased by about 4%, and vaccination awards were introduced. In terms of governance, it has won the trust of customers through digital innovation and meticulous epidemic prevention safety net, and its annual operating performance is better than the overall performance of the industry.

        Far EasTone Telecommunications actively cultivates "Big Data+AI+IoT" technology talents internally to create "happy career"; With the core technology of "Big Data+AI+IoT" to develop innovative applications such as 5G long-distance diagnosis and treatment, smart transportation, smart campus, etc. externally, improve people's life, drive urban governance through temperature-based technology and services, and connect with the SDGs of the United Nations Sustainability Development Goals, implement ESG as a concrete way, give full play to the influence of enterprises, implement the management of the whole value chain, and promote social harmony and mutual benefit.

        In the field of public welfare, Far Eastern Memorial Hospital actively created social value and improved the welfare of the people. During the epidemic in 2021, it played a key role in becoming the hospital with the largest number of critically ill patients in Taiwan, and promoted the business of rapid screening station, vaccine station, remote outpatient service, centralized inspection station, etc. The anti-epidemic achievements won the "National Medical Quality Award" anti-epidemic contribution award, anti-epidemic thematic selection organization, smart medical logo and other awards, Dr. Chiu, Dean Kuanning also won the "Special Contribution Award for Epidemic Prevention" issued by the All-China Medical Association.

        TCSA Enterprise Sustainability Report

        The Enterprise Sustainability Report details the implementation details of enterprises in the three aspects of environment, corporate governance and society, and is also an important basis for evaluating the sustainable performance of enterprises. This year, 10 companies of Far Eastern Group won the recognition of TCSA for their "Enterprise Sustainability Report", among which, Far Eastern New Century Corporation, Asia Cement Corporation, Far Eastern Department Stores, FE SOGO Department stores, Far Eastone Telecommunications, Far Eastern Memorial Hospital won the "Platinum Award", U-Ming Marine Transport, Oriental Union Chemical Corporation Everest Textile won the "Gold Award" and Far Eastern International Bank won the "Bronze Award".

        Climate Leader Award: Far Eastern New Century Corporation, Asia Cement Corporation, Far Eastern Department Stores, FE SOGO Department stores

        In 2021, Far Eastern New Century Corporation will be coordinated by the Energy Group, a special environmental and energy management organization, to formulate short, medium and long-term greenhouse gas reduction goals, in order to improve energy efficiency, fuel substitution, develop renewable energy, transform the use of raw materials, and use carbon capture, utilization and storage technologies to carry out carbon reduction paths and create a green and low-carbon operation model. The short-term goal is to reduce greenhouse gas emissions by 20% in 2025, and the medium-term goal is to reduce greenhouse gas emissions by 40% in 2030, and finally achieve net zero emissions in 2050.

        

2_0        For the cement industry, reducing carbon emissions is a greater challenge. Through the implementation of recycled economy, the use of alternative raw materials and fuels, the reduction of clinker burning proportion, the reduction of indirect emissions, and the investment of carbon capture, the use of CCU innovative technology and other strategies, Asia Cement Corporation firmly advances towards the goal of net zero carbon emissions. Among them, carbon capture and negative carbon technology can be regarded as the last mile to complete net zero emission. Asia Cement Corporation plans to combine waste with carbon dioxide, provide ready-mixed concrete plants or cement plants as cementitious materials for negative carbon sand and replacing clinker, and solve the two major problems of carbon emission and waste treatment. It is expected to have preliminary performance in 2025.

        In view of the frequent occurrence of global extreme climate disasters, in order to avoid the risk of climate change causing business losses, Far Eastern Department Stores, taking the 17 United Nations Sustainability Development Goals as the policy guidance, set up the "Energy Audit Task Force" from the three aspects of environment, social participation, and corporate governance, to carry out energy conservation and carbon reduction actions in advance, in addition to launching the EUI control plan, formulating energy conservation plans and objectives, More committed to reducing energy dependence and building green and sustainable department stores.

        Coincidentally, FE SOGO Department stores also formulated energy management policies and designed environmental sustainability action plans. It is not only the first retail service provider in Asia to obtain the "carbon label" and "carbon reduction label", but also the first chain department store in Taiwan to import the ISO 50001 energy management system. In addition, TCFD was introduced into the world to disclose climate-related financial data, and became the first member of the EP100 department store retail industry in the Asia-Pacific region. It is a pioneer in effective management of energy resources.

        Recycled economy leader award: Far Eastern New Century Corporation

        Far Eastern New Century Corporation plays the role of industry leader to promote recycled economy with multiple aspects, including the development of physical and chemical fabric recycling technology, and the recycling of waste fabrics into new polyester fibers; In 2021, the "100% PET Close Loop" agreement was concluded with the Jilu Municipal Government and Ito Garden to create a closed recycled economy business model in Japan; In the final of the 2022 World Cup, seven national teams will wear functional jerseys made of marine recycled yarn developed by Far Eastern New Century Corporation to put Taiwan's products on the world stage.

        Talent Development Leader Award: Far Eastern New Century Corporation, Far Eastone Telecommunications, Far Eastern International Bank, FE SOGO Department stores

        Talent is the engine of enterprise growth and innovation. Far Eastern New Century Corporation continues to optimize various employee care projects and training channels, expand the depth and breadth of talent cultivation, deploy and expand talents in global operation sites, and establish a perfect framework in human rights policy, epidemic prevention measures, salary/bonus system, welfare subsidies, etc., to encourage employees to grow side by side with the company.

        The talent cultivation of Far EasTone Telecommunications connects the core technology, core value and functional model of "Big Data+AI+IoT", plans three courses of leadership, data and specialty, strengthens management and professional function courses, improves the power of digital transformation, and continues to create a "happy workplace" as the goal, provides a working environment with equal opportunities, good welfare and diversified development, and establishes a transparent and open communication culture, Maintain good interaction with employees and protect their rights and interests, and strive to become the "preferred enterprise for employees".

        

2_05        Far Eastern International Bank, from human resource recruitment, on-the-job training to organizational reform, has coordinated with the development trend of the bank, constructed sustainable talent development programs, improved the efficiency of human capital, and won the "Taiwan High Pay 100 Index" and "Taiwan Employment 99 Index" constitution-stock every year with a competitive salary structure; In addition to the benefits and diversified physical and mental health promotion activities that make our colleagues feel, we have been awarded the Best Employer in Asia by the international professional journal "HR ASIA" for two consecutive years.

        Despite the impact of the epidemic and the great impact on the department store industry that provides catering, FE SOGO Department stores still adhere to the original intention of "reassuring employees", not only maintain the talent training plan, protect the rights and interests of year-end and salary adjustment, but also release the vaccine rewards and benefits, and set the industry's fastest response to the epidemic prevention norms and guidelines, take care of the physical health of colleagues, cooperate with complete education and training, and strengthen their professional ability and psychology, At the same time, the brand vision project was launched to enhance the recognition of colleagues on the enterprise.

        Innovation and Growth Leader Award: Far Eastern New Century Corporation, Far Eastone Telecommunications, Far Eastern Department Stores

        Far Eastern New Century Corporation responds to the global carbon reduction vision with innovative technology. In 2021, it cooperates with the international yoga clothing brand lululemon, fast fashion brand ZARA, and the American biotechnology company LanzaTech to develop the industrial waste gas recovery project. It uses carbon capture technology to collect the waste gas from steel plants, and converts the gas into ethanol, and then converts it into polyester raw materials, and finally makes FENC ® TOPGREEN ® Bio3 PET low carbon polyester. In July of the same year, Lululemon successfully published the world's first clothing made from the waste gas from the steelmaking plant. In December, ZARA again launched the environment-friendly and fashionable small black carbon skirt produced using this technology.

        

2_06(1)        Far EasTone Telecommunications actively develops the core capabilities of "Big Data+AI+IoT", cloud technology and 5G high-speed network, creates a digital and agile corporate culture internally, and cooperates with foreign brands to create a digital life circle of "Far EasTone Telecommunications Heart Life", bringing consumers a more convenient and intelligent life. At the same time, it actively aligned with the industrial chain and the government to build a smart city, and set up Taiwan's first "5G cosmic accelerator" in 2021 to help Taiwan's innovative teams seize the first opportunity in the digital wave.

        In 2021, under the impact of the epidemic, Far Eastern Department Stores adjusted its business model, adopted two strategies, digital marketing and offline experience, to create a virtual and real retail environment that meets the needs of consumers, and made outstanding achievements: the average number of visitors to the community increased by 50%, and the interactive sharing rate increased by 40%; The modified and upgraded Far Eastern Department Stores App has a 763% increase in the number of users per day, ranking the second most frequently used department store app; At the same time, the Zhubei Exhibition Store has been successfully completed. At present, the reconstruction plan of the first generation store Baoqing Store is being launched. The mainland Chongqing Longxin Shopping Center is also expected to open next year to inject growth momentum.

        Social Inclusion Leadership Award: Asia Cement Corporation, Far EasTone Telecommunications

        Asia Cement Corporation, combining the resources of cement plants, mines and ecological parks, promotes all-round ecological environmental education. From 2021, it has promoted the "citizen scientist training program", which is mainly targeted at employees and their families, community residents, and people interested in ecological education. At the same time, it has entered the national primary and secondary schools through ecological tour exhibition to help ecological education take root, And regularly upload the live film of the ecological park to Asia Cement Corporation's Facebook fan, YouTube platform, and official line to continue to spread the seeds of sustainable hope.

        Far EasTone Telecommunications, with "Big Data+AI+IoT", cloud, Zi'an and other core technologies and equipment, has long supported the issues of health care, local care, child care and other issues in rural areas, and has cooperated with non-profit organizations and social enterprises to jointly promote the "social harmony" project, and even called on suppliers to form a "sustainable vanguard" to help improve the hardware facilities in rural areas and expand social influence, Promote social integration in Taiwan.

        Global Corporate Sustainability Awards (GCSA) Far Eastern Group New, Asia Cement Corporation, FE SOGO Department stores were recognized

        Far Eastern New Century Corporation's excellent sustainable operation strategy was recognized by the "Silver Award" of the GCSA sustainability report. Asia Cement Corporation and FE SOGO Department stores also both won the "Bronze Award". The three companies were also selected as "Outstanding Case Award" for their outstanding project performance.

        Best Case Award - World Market Group - Best Case: Far Eastern New Century Corporation, Asia Cement Corporation

        

        Far Eastern New Century Corporation is a global leader in the polyester textile industry, leading the development of the industry with innovative technology. At present, it is the world's second largest supplier of environmentally-friendly recycled polyester. The recycled materials are in addition to the waste plastic bottles on land and sea. In 2021, it pioneered the recycling of industrial waste gas into low-carbon polyester raw materials, which can be used as textile commodity materials such as clothing and sports shoes, not only reducing greenhouse gas emissions by 30%, It can also be promoted to industrial textiles or polyester packaging products in the future, opening a new direction of sustainability development for the industry.

        Asia Cement Corporation actively promotes the comprehensive ecological environmental education of "three areas in one" in the plant area, mining area and ecological park, and optimizes the manufacturing process with innovative technology to create a low-carbon industrial chain. In addition to actively responding to the goal setting of the Scientific Base Reduction Target Initiative (SBTi), using a large number of alternative raw fuels and waste heat recovery, formulating internal carbon pricing, and continuing to develop low-carbon cement products, and introducing the ISO 50001 energy management system, it is expected to build a 3.7MW solar power generation system in 2023. In the future, it will move towards the 2050 net zero vision through carbon capture and reuse technology.

        Best case award - emerging market group - excellent case: FE SOGO Department stores

        Despite the escalation of the epidemic in 2021, which will add challenges to the operation of the department store retail industry, FE SOGO Department stores still firmly implement the sustainable action. In addition to being the first department store to provide employees with vaccination incentives, protect stakeholders, and also because of the precise epidemic prevention, the annual performance growth, and at the beginning of the year, it will comprehensively raise salaries for employees to create a happy workplace. In addition, FE SOGO Department stores is also the first department store in the Asia-Pacific region to join the EP100 international initiative, aiming to improve the energy productivity of all sites by 2028.

        Awards of Global Corporate Sustainability Awards (GCSA)/Taiwan Corporate Sustainability Awards (TCSA) Far Eastern Group in 2022

        Far Eastern Group Douglas Hsu

        TCSA - Taiwan Corporate Sustainability Award

        Far Eastern New Century Corporation

        GCSA-Best Practice Award-World Class - Great Practice

        TCSA - Taiwan's Top Ten Sustainable Model Enterprises Award (Manufacturing Group), Platinum Award for Enterprise Sustainability Report, Climate Leader Award, Recycled Economy Leader Award, Talent Development Leader Award, Innovation and Growth Leader Award

        Asia Cement Corporation

        GCSA-Best Practice Award-World Class - Great Practice, Sustainability Reporting - Bronze

        TCSA - Taiwan Top 100 Sustainable Model Enterprise Award, Platinum Award for Enterprise Sustainability Report, Climate Leader Award, and Social Inclusion Leader Award

        FE SOGO Department stores

        GCSA-Best Practice Award-Emerging Market-Create Practice

        TCSA - Taiwan Top 100 Sustainable Model Enterprise Award, Platinum Award for Enterprise Sustainable Report, Climate Leader Award, Talent Development Leader Award

        Far EasTone Telecommunication

        TCSA - Taiwan Top 100 Sustainable Model Enterprise Award, Platinum Award for Enterprise Sustainable Report, Social Inclusion Leader Award, Innovation and Growth Leader Award, Talent Development Leader Award

        Far Eastern Department Stores

        TCSA - Taiwan Top 100 Sustainable Model Enterprise Award, Platinum Award for Enterprise Sustainable Report, Climate Leader Award, Innovation and Growth Leader Award

        Far Eastern Memorial Hospital

        TCSA - Taiwan's Top 100 Sustainable Model Enterprises Award, Platinum Award for Enterprise Sustainability Report

        Everest Textile

        TCSA - Taiwan's Top 100 Sustainable Model Enterprises Award, Enterprise Sustainable Report Gold Award

        Far Eastern International Bank

        TCSA - Gold Award for Enterprise Sustainability Report, Talent Development Leader Award

        U-Ming Marine Transport

        TCSA - Gold Award for Enterprise Sustainability Report

        Oriental Union Chemical Corporation

        TCSA - Gold Award for Enterprise Sustainability Report

        #

        

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