02.2019 Leader's Remarks
Tomorrow of "Big Man" -There are only things that you cannot imagine, yet nothing you cannot achieve.
Far Eastern Magazine / Editorial Room
Chee Ching Presidentidents, then chief transition director of Far EasTone Telecommunication, was invited to attend the 2008 Innovation Forum and delivered a speech on "Tomorrow of the Big Man" to analyze the trend of global digital transformation and how enterprises should be laid out in this wave of transformation.
Big Data+AI+IoT Drives Global Economic Growth
In recent years, the vigorous development of Big Data+AI+IoT (Big Data, Artificial Intelligence, Internet of Things (IoT) technology has also led to global economic growth. It is estimated that by 2020, global investment in Big Data, artificial intelligence and Internet of things (IoT) will be as high as $49 billion, $230 billion and $362 billion, totalling nearly $650 billion. It is worth noting that these three are closely related: Internet of things (IoT) can produce a lot of data, and the richer the data, the better the effect of machine in-depth learning, and the more helpful it is to promote the development of artificial intelligence.
Considering that a single data can't work, only accumulating huge amounts of data can produce value, many enterprises have already invested in Big Data mining, and Internet of Things (IoT) and artificial intelligence became popular several years ago. According to Gartner's survey of more than 3,000 CIOs in 2018, about 30% of enterprises are in the early stage of introducing Internet of things (IoT). Although the introduction of artificial intelligence is relatively small, 25% of them have invested in it. Nevertheless, more than 30% of enterprises have focused on this technology but have not yet taken action. According to a survey conducted by Microsoft and IDC in Taiwan on 100 companies in 2018, 17.1% of Taiwan's enterprises invested in Big Data analysis, 13.5% in cloud applications, 16.4% in emerging technologies, 6.3% in Internet of things (IoT), and 9.8% in AR and VR technologies, respectively. See, Taiwan enterprises have been investing in Big Data+AI+IoT related fields.
Big Data+AI+IoT Vision and Action of Far EasTone Telecommunication
For Far EasTone Telecommunication, Big Data+AI+IoT is also the core technology and capability of enterprise transformation and upgrading in the future. I have worked for ATT for more than 20 years. I know that the communication industry and Big Data+AI+IoT technology belong to the same high-tech industry, but the latter focuses more on software development. Therefore, it is still very challenging for the traditional telecommunication industry to transform into a software supplier, but ATT has done so. I believe that Far EasTone Telecommunication, which has been devoted to developing new technologies and innovative applications, can also gradually move towards a software supplier.
In the digital transformation, Far EasTone Telecommunication emphasizes the importance of both inside and outside. First, through individual projects, employees can gradually embody the value of Big Data+AI+IoT from the inside. After accumulating the results, they can extend their technological capabilities and innovative applications to the client, hoping to develop a new business model to bring higher value to customers or customers. In addition, Far EasTone Telecommunication will continue to participate in international annual meetings to understand the development of world technology, so as to help domestic enterprises to keep up with the international benchmark and become the best partner for the digital transformation and sustainable growth of enterprises.
Big Data+AI+IoT Layout of Far EasTone Telecommunication
1. Enhancing the User Experience with Big Data
In Big Data, we focus more on how to improve the user's online experience than on the customer's personal information. For example, Big Data algorithm is used to improve area identification, daily automatic operation and active detection, and the management system is visualized. As far as public transport planning is concerned, the current traffic sign control mode is time-based rather than considering the actual traffic flow. If intelligent traffic management can be introduced, the traffic flow can be enhanced. Therefore, Far EasTone Telecommunication team has been devoting itself to the development of related technologies. The current traffic flow control on national highway has been affirmed by Department of Transport and hopes to be applied to traffic in the future. Connect Big Data to help governments and businesses increase revenue and improve efficiency.
In fact, as long as the mobile phone is in standby state, it can continuously return messages to the base station as data for location and flow analysis. Taking the cross-year activities as an example, from the flow monitoring system of Far EasTone Telecommunication, we can see that the crowds near Xinyi District in Taipei reach their peak at midnight. From these data, we can further analyze their age and gender as a reference for traffic guidance or future activities.
2. Predicting Network Efficiency and Automatic Adjustment with Artificial Intelligence
In terms of artificial intelligence, Far EasTone Telecommunication starts from the Internet, which is our core competence. In order to help Far EasTone Telecommunication optimize its network, Far EasTone Telecommunication's network maintenance center introduces System Performance Grade Detection, which is a real application of the technology of deep learning, and we also use Tile-based geograph geographic detection. In addition, because the frequency spectrum of Far EasTone Telecommunication is close to that of Xiamen TV Station on the other side and is susceptible to weather or other factors which interfere with the reception, colleagues in the past have to find the affected spectrum segments one by one and adjust them. After introducing Radio interference and adjustment technology, Big Data can be used to find out the correlation. Predict network efficiency and automatic adjustment. Moreover, Far EasTone Telecommunication has also developed a smart base station management system to help colleagues quickly identify platform equipment images, provide instant information queries, and even use AR for interactive learning to improve the efficiency of problem removal.
Many enterprises are exploring how to implement AI applications. In fact, as long as they find out the problems to be solved, set goals, and then introduce AI tools to deal with them, once the problems are solved, colleagues will be encouraged, thus generating more momentum to promote the application of AI. In the future, Far EasTone Telecommunication will strive to provide more help for customer network optimization, and even further train technology and talents for strategic partners in smart network operation and smart base station management.
3. Far EasTone Telecommunication "Internet of things (IoT)" leads the trend
As far as Internet of things (IoT) is concerned, Far EasTone Telecommunication is not only the first telecommunication industry in China to obtain Internet of things (IoT) exclusive number (040), but also the first telecommunication industry to provide NB-IoT services covering the whole province. Of course, successful enterprises can not rely solely on a single fight, which is the so-called "a person can go very fast, but the team together, can go further. "Frenemy" is also popular in the United States in recent years to describe the relationship of competition and cooperation between enterprises. For example, Microsoft and Apple were formerly rivals, and now they have introduced Mac-based Office systems to create a more convenient environment for consumers. It can be seen that in business, it is very important to establish partnerships and ecosystems. Therefore, Far EasTone Telecommunication established the first LPWAN ecosystem, attracting nearly 100 products. In addition, Far EasTone Telecommunication IoT Lab has been verified by dozens of manufacturers. Moreover, Far EasTone Telecommunication issued its first Internet of Things (IoT) ecosystem manual and offered an Internet of Things (IoT) course at Qingdao University.
In terms of Internet of things (IoT), Far EasTone Telecommunication has become the largest Internet of Vehicles network service provider (currently over 200,000) in addition to investing in intelligent transportation. It has also been cooperating with government agencies to contribute to the smart city, launching the first NB-IoT smart street lamp and NB-IoT geomagnetic parking, and joining with the county and municipal governments. We have set up air boxes and participated in projects such as Asia-Silicon Valley Intelligent Industrial Park Project, 30,000 Geomagnetism Project, Low Carbon Tourism E-bike Project and Intelligent Vending Machine Project. Moreover, Far EasTone Telecommunication also actively joined the world, becoming the first operator to join the 5GAA alliance, joining DoCoMo Asia IoT program, cooperating with 3HK to complete IoT roaming service, signing IoT MoU with CMI (China Mobile International), building M2M eSim Platform, MWC Barcelona/SH exhibition, WCIT exhibition, and sharing IoT roaming experience with GSMA WAS. We hope to bring more help to our partners by connecting with the world.
Far Eastern Group has more than 200 affiliated enterprises and also provides an excellent field for the development and application of Far EasTone Telecommunication in Internet of things (IoT). For example, Far EasTone Telecommunication cooperates with Far Eastern Memorial Hospital in "Health Health Health"+"The project has set up more than 500 health stations in the province and cooperated with more than 60 hospitals. Since the launch of the service in 2014, 140,000 users of health cloud platform have operated on community health care, remote diabetes care, cloud top three health management, cloud enterprise health management platform and long-term care solutions. This service should also be used in Far EasTone Telecommunication and Tainan Smart City Project. We set up 300 community health stations in Tainan Pianxiang to let the elders in the neighborhood measure blood pressure, heartbeat and other data near the health station. After the data are automatically uploaded to the cloud, information can be obtained from 10 hospitals and 50 clinics participating in the project as a reference for follow-up medical care. At that time, President Lai Qingde, then mayor of Tainan, also instructed that he hoped to provide further medical tracking services for people with abnormal index through Big Data analysis without affecting personal privacy and security in the future.
Upgrade from Internet of things (IoT) value chain
According to the data provided by Apple, Far EasTone Telecommunication has more than 5 million 4G users, with an average monthly network usage of more than 30G per user, ranking first in the world, excluding about 180,000 heavy network users, most users use about 10G. It is not difficult to imagine that in the future of Internet of things (IoT) booming, users'network usage will be even greater. Multiplier growth.
Network is the core competence of Far EasTone Telecommunication. We have 3G, NB-IoT, LTE-M, and 4G networks. We can use the most appropriate technology to develop the most suitable Internet of things (IoT) applications. With the development of science and technology, Far EasTone Telecommunication continues to upgrade its network to 5G. After all, for a single Internet of things (IoT) operation, it may not be possible to see the difference between 4G and 5G. However, once all kinds of Internet of things (IoT) such as smart street lights, smart parking, remote care, smart manufacturing, smart air quality monitoring operate at the same time, it must rely on the massive, low-latency 5G network. However, different Internet of things (IoT) applications have different requirements for the network. Some require a large number of connections, low energy consumption, some require large capacity, ultra-high speed, and even self-driving applications require a 5G network with higher reliability and very low latency. The current approach of Far EasTone Telecommunication is to build a new 5G core network based on the existing 4G core network, and finally integrate the two into a single 5G core network.
After the communication industry has entered the era of 4G from the era of 3G, Uber services have emerged, subverting the business model of traditional taxis, which makes all walks of life unexpected. It is believed that in the technology and environment of the 5G era, more unexpected business models will emerge at the historic moment. At that time, not only Internet of things (IoT) applications on the enterprise side, but also more applications on the individual user side, especially on the personal user side. Taiwan's consumers are happy to have access to fast-food Internet at a lower price than in the United States.
Big Data+AI+IoT Technology Combines with each other
Big Data+AI+IoT technology can be combined with each other, such as the application of artificial intelligence and Big Data in the Internet of things (IoT) value chain to achieve human-computer interaction, predictive analysis and predictive maintenance, business process optimization, identification of security threats and risks... So Amazon is willing to invest in many new ventures regardless of profits and losses, in order to accumulate a large amount of data as a basis for the development of new business models.
On the other hand, Big Data+AI+IoT can also be combined with industry chain. Although traditional industries such as textiles, cement and steel seem difficult to connect with AI, the introduction of intelligent technology can bring great changes to industry. For example, Far EasTone Telecommunication cooperates with Far Eastern New Century Corporation, Asia Cement Corporation and Yuan Long Stainless Steel Corporation to establish consistent screening standards for the factory area, and uses AI to enhance intelligent learning, improve inspection efficiency, reduce the time-consuming situation of different manual screening standards, and assist manufacturing industry in testing. Intelligent management and maintenance of goods and production equipment can effectively stabilize the quality, and also achieve the intelligent transformation of production line. There is a saying that is very good, "only unexpected, not impossible." As long as you believe, begin, you will be able to become. In the future, Far EasTone Telecommunication also expects to integrate group resources, continue to apply Big Data + AI + IoT to different industries, and help industries to play a greater role.