08.2019 Group Briefing
Far EasTone Telecommunication Holds 2019 Shareholders'Regular Meeting
Far EasTone Telecommunication / He Siwei
Far EasTone Telecommunication held a general shareholder meeting in 2019 on June 18. The management team led by Douglas Hsu attended the meeting, explaining the operating results in 2018 and the strategic plan for this year. Far EasTone Telecommunication's combined total revenue reached NT$86.6 billion last year in the face of severe and competitive industrial environment. The combined EBITDA (interests before interest, tax, depreciation and amortization) and after-tax surplus were 26.7 billion yuan and 9.4 billion yuan respectively, and EPS was 288 yuan. Far EasTone Telecommunication maintains its previous high dividend policy. This year, it pays a cash dividend of 3.75 yuan per share, with a dividend distribution rate of more than 100%. In terms of customer service performance, Far EasTone Telecommunication also submitted a brilliant report card: in 2018, it obtained the customer loyalty index and the best grade A of NPS customer net recommendation rate, and continuously improved customer satisfaction. In addition, this year, Far EasTone Telecommunication has achieved excellent business performance, new economy revenue and cost control are appropriate, and the net profit of the first five months of consolidated tax reached 44% of the annual financial forecast, ranking the top in the industry.
Far EasTone Telecommunication Deeply Cultivates Clouds, Zi'an, [Big Data+AI+IoT] Drives Operational Growth with New Economy
Far EasTone Telecommunication takes Big Data+AI+IoT as its core competence for transformation and upgrading in response to the rapid changes in technology and market. It focuses on the cultivation and recruitment of digital talents, rewarding employees to innovate and develop in an agile manner, deepening the technology and application of Big Data, artificial intelligence and Internet of things (IoT), supplemented by Drive the new economic business with cloud and Zi'an. Far EasTone Telecommunication uses Big Data to enhance the user's network experience, applies it to intelligent transportation planning, and assists county and municipal governments in building smart cities. Through intelligent network operation management, network traffic forecasting and planning, we can improve network efficiency, and develop innovative products such as Far EasTone Telecommunication Intelligent speakers and customer service robots to provide diversified and perfect customer service. Far EasTone Telecommunication also uses the Internet of things (IoT) to develop smart services, closely linking Internet of things (IoT) cloud services and Big Data+AI+IoT layout. Last year, Far EasTone Telecommunication partnered with leading cloud escrow service provider Bohong Cloud Technology as a strategic partner to expand. The goal is to exhibit the market share of cloud services and seize the market share of cloud escrow services No.1.
As of the first quarter of this year, the overall capital communications business has grown by 38% compared with the same period last year, and the contract amount has grown by 198% compared with the same period last year in the first quarter of this year; the revenue of enterprise customers related to cloud services has grown by nearly 200% compared with the same period; the growth rate of capital security services has reached 40% in the first quarter of this year, indicating the new economy. Revenue momentum continues to grow. In terms of personal user revenue, video streaming services grew by 16% annually, and digital MasterCard services, which help customers solve 3C problems, also grew by 123% annually.
Brand Spirit Re-Evolution: "Keep Closer and Think Further" Beyond Telecom Far EasTone Telecommunication to Become the Best Partner in Digital Life
This year, Far EasTone Telecommunication reinterprets the brand spirit, gets closer to our customers and thinks more for them; creates more abundant life for customers, and practices the vision of "Far EasTone Telecommunication, communication without distance, and enrichment of life". Far EasTone Telecommunication Chairman Douglas Hsu said: "Far EasTone Telecommunication is no longer just telecommunications, but beyond telecommunications to become a good partner in consumer digital life. We need to create investment returns for shareholders, implement corporate governance and social responsibility, in order to enable enterprise Sustainability Development. Far EasTone Telecommunication continues to use innovative technology to further its vision of "environmental sustainability", specifically in the renewable energy industry. Last year, Xutian Energy was established, and early this year, CNPC jointly built the first "Smart Green Energy Gas Station" in Taiwan. Far EasTone Telecommunication is also actively building innovative applications for smart cities, including smart parking, smart street lights, Big Data traffic/traffic analysis applications, to "think farther" for the ideal urban life.
Actively Planning 5G Bidding Combined with Group Comprehensive Effectiveness to Promote Cross-regional and Cross-industry Cooperation to Attack 5G New Business Opportunities
Far EasTone Telecommunication leads the industry in setting up Taiwan's first 5G laboratory, and carries out a number of 5G network function tests. It is expected that through the laboratory, 5G network performance tests, application ideas and conceptual validation (PoC) will be carried out. Since this year, the network has been upgraded, introducing commercial grade 5G base station, and conducting 5G application field test with customers and partners. At the same time, the laboratory will assist Taiwan Netcom manufacturers in verifying 5G network functions and product interoperability testing. Far EasTone Telecommunication will gradually upgrade network capacity to meet hot demand after 5G business transformation, and cooperate with upstream and downstream industries to integrate 5G network services with industrial applications to assist industrial upgrading. Far EasTone Telecommunication is devoted to the research and development of innovative applications such as Big Data, Artificial Intelligence, Internet of Things (IoT), Cloud and Capital Security, and cooperates with top international AI and cloud technology companies in the hope of developing a new blue sea of capital communications with 5G core technology and realizing in a variety of vertical industries.
Chee Ching Presidents also outlines its business vision for the current competitive telecom personal consumer market. She said Far EasTone Telecommunication will continue to work in cross-industry, cross-border strategic alliances based on consumer needs to provide consumers with a variety of convenient digital services. Far EasTone Telecommunication has jointly launched a number of highly praised services with leading international brands in various fields such as DOCOMO, Gogoro and Line, and will continue to create an ideal digital life for customers in the future.
Far EasTone Telecommunication won various awards at home and abroad to implement the practice of corporate social responsibility Sustainability Development
Far EasTone Telecommunication has endowed this year with a brand-new spirit: "Get closer and think farther" to provide exceptional customer experience from a customer's point of view. Under the guidance of this core concept, Far EasTone Telecommunication has continuously deepened the different aspects of sustainable management, corporate governance, customer service, corporate social responsibility, and won many awards at home and abroad, including three consecutive years in the "DJSI-Emerging Markets" component stocks, and won international recognition. Investment institutions are highly affirmed; they have been awarded the top 5% of the corporate governance appraisal of listed companies on the Stock Exchange for five consecutive years; they have been awarded the CSR Model Award of Vision Magazine for three consecutive years; and the Taiwanese Enterprise Sustainability Award in 2018 has been awarded three categories and 10 awards, setting a record of the largest number of awards for a single enterprise in Taiwan, highlighting Far EasTone Telecommunication. In promoting Sustainability Development's determination.
In June, Far EasTone Telecommunication won the 2009 Asian Communication Award for Best Innovative Community Media Strategy with LINE MOBILE.
Rong is also the only award-winning enterprise in Taiwan. In terms of customer service, he won the Stilwell Business Award for Customer Service Management, Planning and Application Innovation in the Asia-Pacific Region in 2018. He won the Gold Award of Service Review in the Business Times for seven consecutive years, and his intimate service was highly appreciated by consumers. He also witnessed that Far EasTone Telecommunication's deep cultivation of "360 Degree Heart Service" has not stopped. 。
