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10.2019 Group Briefing

SOGO education and training and Dialogue in the Dark TPE "see" Empathy in the dark.

Sogo Department Store / Liao Peiyu

        SOGO Training and Development Course of Department of Human Resources cooperated with DiD Dialogue in the Dark TPE to plan exclusive workshops for managers in all branches in Taiwan. Through group tasks and group discussions, students complete the course in dark rooms, foster trust and teamwork spirit, and work together to move forward in the unknown darkness. Dialogue in the Dark originated from Germany. Its original intention is to help the visually impaired to find jobs through a complete business model, rather than simply accepting donations. Taiwan was authorized in 2011 and introduced the relevant spirit to develop a series of activities and courses. SOGO collaborates with DiD in Taipei to set up three phases of workshops for managers. It is hoped that in the course, students can "see" themselves which are usually invisible.

        

        The environment of the workshops has been specially designed. Each trainee is assigned a guide wand. After simple instructions, they are taken to the "black room". In an environment where the hands are not visible, they need to cooperate to complete a number of assigned tasks. During the task, trainers will assist and guide.

        

        Suddenly entering an extremely dark environment is like unpredictable difficulties and challenges in life. When vision is blinded, other senses, such as touch, hearing, smell, and even the "heart" will be more clear and bright. At the same time, students should have a stronger sense of listening, trust, teamwork spirit and so on. Only by removing self-limiting and habitual thinking mode, can they continue to move forward in the dark.

        

        SOGO Training and Development Course of Department of Human Resources set curriculum objectives, including empathy, not forgetting the original intention, open mind to new technology, etc., in the black room task, through the guidance of trainers, students can have different feelings. In the dark environment of isolating all light sources, students have to force themselves to slow down and give each other more chances in the face of sudden temporary disability.

        

        Bonus scene of the activity in the workshop: during the time after walking out of the "black room" and returning to the bright world, many managers talked to each other about whether the trainers in the "black room" had special props, so that they could walk like flying, as if they could see everything, only to find that the trainers were all visually impaired.

        

        Department head of Zhongli, Wei Fangchan said that in the dark environment, the most profound experience is that listening becomes more important. Team members need to stand in each other's position to understand what the other wants to express. Deputy department head of zhongxiaoguan, Taipei store, Huang Weilin, also said that only by mutual tolerance and support in team tasks can they complete the task faster. And they will bring such experience back to their daily work. _

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