Far EasTone telecommunication, Far Eastern Electronic Toll Collection won Oscar again in chain services

        On December 4, 2019, TCFA held the award ceremony of "National Excellent Store Manager Recognition and Outstanding Store Manager Selection". Far EasTone Telecommunication won 17 "Excellent Store Manager Awards". He Yining of the Zhongzheng direct-sale store in Hsinchu, Huang Yaxin of the Zhulin direct-sale store in Linkou and Lai Xinhao of Nanjingdong direct-sale store in Taipei won "Outstanding Store Manager Awards ". Far Eastern Electronic Toll collection also won the "Excellent Service Quality Award" and five " Excellent Store Manager Awards ". In addition, Song Jingyi of Guanmiao store won the "Outstanding Store Manager Award".

        

        In 2019, 49 chain enterprises and 302 excellent store managers won the honor in the "National Excellent Store Manager Recognition and Outstanding Store Manager Selection"2019. Far EasTone Telecommunication has participated in the selection of outstanding store managers for many years, and has culltivated 44 outstanding store managers, making it the enterprise that won the most awards in the telecommunications industry. The affirmation of Far EasTone Telecommunication’s service comes from the continuous improvement and solid customer service. At the same time, the elites recommended every year have undergone strict selection. Whether it's the mysterious customer evaluation of the store, active investment in innovation and public welfare activities, or intensive training and struggle for half a year, can this arduous challenge be completed. And the outstanding store managers who won the prize will make continuous efforts and become the directors who led the continuous progress of the channels.

        

        

        In order to make service better, in addition to the annual SGS service verification, a mysterious customer audit based on the current service industry standards was added to ensure that every step of service can be the most meticulous. Unlike most of the selected industries which are telecommunication, daily necessities, tourism and convenience stores, Far Eastern Electronic Toll Collection is of public service nature. In the face of the inspection of the drivers and the high standard requirements of the administration, the managers of Far Eastern Electronic Toll Collection will turn the challenge into the force to enhance their services, and also try their best to make the hard SOP warmer.