01.2021 Honor and Personnel Change
FEIB won the "best wealth management customer experience Award"
Far Eastern International Bank / Xiao Peiyi
The international professional financial magazine “The Asset” evaluates wealth management institutions in Taiwan, China, Thailand, India, Singapore and Southeast Asian countries. Far Eastern International Bank has been awarded the "best wealth management customer experience Award" with the “happy financial life circle” project by an international professional financial magazine “The Asset”. This is the third year in a row for FEIB to be recognized by the magazine.
The innovative structure of wealth management built by FEIB strengthens intelligent technology. Each finance specialist is equipped with an iPad to collect online and offline financial information services to provide customized services. And "financial management academy" was also planned to design five programs for elderly customers. Since its launch, it has been well received by wealth management customers, and everyone is eager to sign up for participation.
At the same time, Far Eastern International Bank has also launched "FEIB wins" movie on YouTube channel every week according to the preferences by the new generation, which includes guide to food, consumption and other information, or expert team to analyze products and market trend views, etc., which has successfully expanded the service content of Far Eastern International Bank's digital platform. The "Far Eastern Group courtesy passport" created for financial customers integrates the resources of Far Eastern Group and provides various discounts, including VIP health examination of Far Eastern Memorial Hospital and VIP food feast of Far Eastern Plaza Hotel, so as to create a wonderful and rich ten happiness life circle for customers.