04.2025 Leader's Remarks
AI digital transformation for Far Eastern International Bank's sustainable development
Far Eastern International Bank / provided




Looking back on the past year, Far Eastern International Bank not only continues to achieve new high profits, but also sets a new low for its over lending ratio. Its operations are sound and all indicators are very stable. In addition, its total assets have risen to NTD853.4 billion, reaching new heights since its establishment in terms of specifications and standards. And the various performances from sustainability to innovation have been fully recognized by regulatory authorities, professional institutions, and financial media, winning a total of 30 awards, including the Innovation Financial Services Award from the international digital authoritative research firm Gartner The Financial Supervisory Commission awarded the New Southbound Policy Target Country Credit Excellence Award and the First Place Award for Anxin Trust. The Taiwan Futures Exchange also presented the Diamond Award for Centralized Settlement Volume at the store. At the same time, it was once again rated as the Best Employer for Asian Enterprises by HR Asia, and the well-known Job Bank awarded the Happiness Enterprise Gold Award. So today Far Eastern International Bank is mobilizing, declaring that we will continue to work hard and reach new heights on the basis of steady strength, not only surpassing ourselves but also surpassing our peers.
At the beginning of 2025, we believe that everyone will feel the power of President Trump's uncertainty and the game situation of AI dominating the world. The global political and economic order may face a new start of breaking and restructuring. A new situation that is very different from the past has been formed. According to economic institutions' predictions, global GDP growth will slow down, and Taiwan's GDP growth will also be lower than last year. Faced with the increasing uncertainty of the overall environment, Far Eastern International Bank adheres to a strategic management approach that combines offense and defense, with a focus on long-term stable growth. As the bank's business is closely related to net asset value, with the growth of net asset value, the asset target for this year is set to continue expanding, including loans and deposits; As for EPS steadily standing above NTD 1, it must be the new normal in the future.
The key strategies for this year include the growth of net interest income, wealth management fee income, which achieved a remarkable growth of 27% last year, and the pursuit of further growth goals for both trading income and net interest income; Corporate governance is expected to return to the top 5% of listed companies once again.
The future battle of Banking is digital, and we firmly believe that AI will bring profound changes to the financial industry. Therefore, Far Eastern International Bank's digital finance business group was officially renamed AI Digital Finance Business Group last year, revealing that AI layout is the top priority of Far Eastern International Bank's 2025 strategy! The smooth promotion of digitalization maturity in recent years, as well as the outstanding performance of the digital flagship Bankee in brand awareness and business growth, have boosted our confidence in AI implementation. We use generative AI combined with internal independent research and development, which not only applies to robot wealth management, customer service relationship improvement, service process improvement, intelligent customer service upgrade and other service areas, but also expands to other fields such as strengthening and developing AML (Anti Money Laundering) fraud prevention, deepening legal compliance and risk management. AI has already taken off in all aspects at Far Eastern International Bank.
The growth of Far Eastern International Bank has been greatly aided by the group. Last year, the Fajin Business Group partnered with Far Eastern Resources Development to win the Taiwan Annual Best Linked Real Estate Perpetual Loan Project Award; The "Le Ling Wealth Management Academy", a collaboration between Gejin Business Group and Yuan Ze University, has received an excellent reputation and has entered its seventh year. The eco-friendly uniforms for employees, in partnership with Everest Textile and Far Eastern Department Stores, have won multiple brand awards such as the National Brand E.SUN BANK Award. future, Far Eastern International Bank will continue to work together with Far Eastern Group's outstanding affiliated enterprises (including Far EasTone Telecommunications, Far Eastern Department Stores, SOGO, HAPPY GO, Asia Securities, etc.) with expertise in payment, cash flow, and financial digitization, to grow together, integrate different customer groups, and jointly build the Far Eastern Group lifestyle circle. The group is our advantage, Far Eastern International Bank also strives to become a competitive advantage for the group.
Far Eastern International Bank is at a crossroads. If we don't move forward, we will fall behind. We have left the comfortable path and chosen to expand Far Eastern International Bank, which is a difficult path for upward improvement. We will strengthen ourselves through capital increase, mergers and acquisitions, AI transformation, and improving talent quality to stabilize our long-term growth trend.
The new year has begun. Today, through the gathering of Far Eastern International Bank, we will reveal our core strategies and hope that colleagues can understand the key directions and main action tasks of Far Eastern International Bank this year. Let us work together to face the major changes of 2025 Change and Move. In the process of resource reallocation and paradigm transfer, there are challenges and opportunities. Let us be agile, grasp the changes, and win the future, Team Far Eastern International Bank Far Eastern International Bank is definitely winning! 2025 Far Eastern International Bank, come on! (This article is a summary of Thomas Chou President's speech at Far Eastern International Bank Spring Wine Conference)
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