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02.2022 Honor and Personnel Change

Far EasTone telecommunications and Far Eastern Electronic Toll Collection won 24 Oscars for 2021 chain services

Far Eastern Magazine / Editorial Room
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        The "national store excellent manager recognition and selection of outstanding store managers", known as the "Taiwan chain industry Oscar Award", was announced on December 16, 2021. Far EasTone telecommunications and Far Eastern Electronic Toll Collection won 24 awards at one go, highlighting the high-quality service spirit of Far Eastern Group's "customer first".

        This year, a total of 36 well-known chain enterprises and 224 excellent store managers participated in the competition for 29 outstanding store managers. The evaluation items include: store experience, innovative business ideas, mystery customer scoring, community relationship management, public service and interview. A jury composed of experts and scholars in various fields will conduct a comprehensive evaluation according to the participants' practical experience, service specialty and other aspects, Comprehensive points / Credits must reach the top 20% of each group to be selected.

        Far EasTone telecommunications participated in the selection of outstanding store managers every year. So far, 196 excellent store managers have been bred, of which 50 have been affirmed by outstanding store managers. It is the enterprise with the largest number of awards in the telecommunications industry. In addition to 14 store managers who won the "excellent store manager Award", he Shaoqi (Xining South direct store in Taipei), Zhang Qionghui (Ruifeng direct store in Kaohsiung) and Xiao ciyin (Nanzi new direct store in Kaohsiung) also won the "excellent store manager Award" with excellent results. Among them, Zhang Qionghui won the "excellent interview Award"; Store Manager Lai Qianwei (Meicun direct store in Taichung City) was also awarded the "Best Innovation Award".

        Far Eastern Electronic Toll Collection won seven awards, including: Wu Jialing (Tai'an store) won the "outstanding store manager Award", Lin Tingyu (shiding store), Zhang Ruizhi (Guanxi store), Zhuang Peiru (Kaohsiung Store), Wang Xiting (Qingshui store) and Liu Jinyang (Dongshan store) won the "excellent Store Manager Award". Moreover, Wu Jialing, the store manager of Tai'an store, who was awarded the outstanding store manager, won 100 points from mystery customers and won the "excellent service quality award" for her professional and warm service led by her colleagues, and the epidemic prevention measures in the store were also watertight!

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