08.2022 Honor and Personnel Change
Far EasTone Telecommunication, city'super, Far Eastern Big City Shopping Malls won 2 gold, 1 silver and 2 individual awards in the "Taiwan Service Industry Review"
Far Eastern Magazine / Editorial Room
 The "2022 Taiwan Service Industry Review" held by "Commercial Times" recently announced the list of winners. Far EasTone Telecommunication once again won the "Chain Telecom Industry - Gold Medal", and is the only company in Taiwan to achieve 11 consecutive championships. City'super is also the only company that has been awarded the "Supermarket Chain - Gold Medal" for 8 consecutive years in the category of supermarket chains and mass merchandisers. In addition, Far Eastern Big City Shopping Malls also won the "Department Store/Shopping Center - Silver Medal". At the same time, Far EasTone Tone Telecommunication's Wanfang direct store in Taipei, Zheng Wanyi, and city'super Xinyi store customer service Xu Yanting also won the "Service Vanguard Award" for their excellent service quality, proving that Far Eastern Group's service quality has been recognized by the majority of consumers. In the award ceremony on July 5th, Far EasTone Telecommunication Chee Ching President and city'super Liu Chaoxiong Chief Operating Officer attended the award ceremony.
"Taiwan Service Industry Evaluation" is conducted by professional mystery guest teams who go to major enterprises in Taiwan to experience consumption in person. Through national evaluation standards that combine professionalism and fairness, companies and employees with high-quality services in various industries are selected. .
Far EasTone Telecommunication Chee Ching President said: "Thanks to consumers and the Commercial Times "Service Industry Review" for their affirmation over the past 11 years. The award has been awarded year after year. Spirit, stand in the customer's point of view, warmly interact with customers from the heart, and strive to do every service well, even during the severe epidemic, still stick to the post and provide customers with the most comprehensive service. Far EasTone Telecommunication will always use "Service" There is no best, only better” spirit of self-reminder, and continue to provide the best quality service!”
Liu Chaoxiong, Chief Operating Officer of city’super, believes that the service that impresses people’s hearts lies in the degree of delicacy and implementation. city'super brings consumers a more convenient and high-quality life through "valet cured meat and on-site cutting", "gift packaging" services, as well as "Superlife Culture Club" and other activities to bring consumers a more convenient and quality life. During the scheduled activities, the fast checkout channel for Gold Card members was activated to capture the hearts of the main customers, so it won the gold medal for 8 consecutive years.
Far Eastern Big City Shopping Malls has always been a benchmark mall in Hsinchu area. It not only fully meets the diverse needs and service experience of customers, but also integrates virtual and real to target the software and hardware facilities, entry and exit and shopping safety that consumers care most about. and convenience, etc., providing comprehensive services, this time won the "Department Store/Shopping Center - Silver Medal", which is well deserved.
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