Technology×Medical leads the new trend of health care

        At this moment in 2022, Taiwan has finally gone through the most bumpy epidemic turbulence, and all industries have returned to the right track one after another. In the past three years of anti-epidemic training, Far Eastern Memorial Hospital has created a patient-centered remote hospital in the post-epidemic era. The distance smart care model. This article will introduce to you how Far Eastern Memorial Hospital moves from inside the hospital to outside the hospital, from domestic to international, from research to implementation, and cooperates with all walks of life to build a smart medical ecosystem, so that people can enjoy all-round smart medical care services all the time and everywhere.

        AI collaboration, all-round medical care

        Improving the quality and efficiency of medical services is the core goal of Far Eastern Memorial Hospital, and the introduction of smart medical technology is the best tool to implement the core goal. Improve operational efficiency. Therefore, as early as the end of 2017, Far Eastern Memorial Hospital successively cooperated with start-ups and schools to start the exploration of medical AI and applied it in the actual medical field, including: emergency triage, image analysis and interpretation, clinical treatment decision assistance , as well as postoperative care, chronic disease tracking, rehabilitation assistance, etc.

        With the continuous development of various medical AI research and development, this year, it will be further implemented in the integrated application of outpatient, emergency and ward. It is hoped that through a full range of medical AI technical prompts to reduce errors, it will assist clinical personnel to reduce a large number of repetitive basic interpretation and interpretation. Diagnosis, and then focus more time on interaction and consultation with the public and patients, and improve the quality of medical care.

        Digital Convergence Care Zero Distance

        In the process of introducing intelligent technology into medical care, it is not only the operating procedures of medical personnel that have been changed, but also the needs of the public and patients must be put at the core. Although when the epidemic hit, the loosening of policies and regulations, and the changes in the thinking of medical institutions and the public have accelerated the maturity of remote care applications, but it has also highlighted the problem of the digital gap.

        Therefore, in addition to integrating the website, App and Oriental Petrochemical (Taiwan) LINE friends and other channels, Far Eastern Memorial Hospital can instantly transmit the epidemic prevention policy that is adjusted daily by the epidemic command center. In view of the increasing trend of tens of thousands of confirmed cases, and To care for the needs of people at home, take the initiative to contact Far EasTone Telecommunication to jointly develop IVR (Interactive Voice Response). In just two weeks, various anti-epidemic policies have been summarized into a multi-level voice query system according to the needs of the people, so as to facilitate the diversion of public consultation calls, reduce the traffic of the nurses on duty at the Call Center of the home care center, and let the nurses Focus on responding to complex issues and retain the capacity to care for the people online.

        For those who are more proficient in digital applications, based on IVR data and daily new public questions, the Far EasTone Tone Telecommunication team assisted in training AI Chatbot, and developed a medical version of the "Far EasTone Tone Telecommunication Heart Life" App. "Nurse Emma Chatbot" to digest the public's questions about epidemic prevention information and link to the applicable communication diagnosis and treatment services. In the future, we will continue to expand our cooperation with Far EasTone Telecommunication to provide services for online and offline entities, such as uploading health data through the App, providing customized integrated services for different aspects such as weight loss consultation and health Consultant housekeeper. to meet the needs of the people.

        During the severe epidemic, in order to preserve medical resources for critically ill patients, alleviate the public’s doubts about coming to the hospital for medical treatment, and at the same time promote the early use of antiviral drugs for confirmed patients, Far Eastern Memorial Hospital has also expanded zero-contact telemedicine services. After being evaluated by a doctor, you can report the diagnosis" policy, and launched the "Oriental Petrochemical (Taiwan) Home Express" service. According to the medical purpose of the responses from the questionnaires, the physicians will take the initiative to call out, and start the "telephone consultation" or "video clinic". With the cooperation with Far EasTone Telecommunication and the advantages of the 5G high-speed network, the public can use the mobile app to conduct online consultations. With registration and video consultation, doctors can also complete zero-contact treatment in real time to protect everyone's health. Currently, through telemedicine, we are continuing to provide appropriate health promotion and consultation services to communities, rural areas, outlying islands (such as Matsu), and overseas Taiwanese businessmen.

                Smart care, safe and secure

        During the epidemic, the intensive care unit was built with the concept of a "severe war situation room", equipped with high-power smart cameras to monitor key information in the ward, so that doctors and nurses could keep track of the development of the disease at any time, and plan the path of automatic photography according to the disease. The key screen is to implement isolation care and full-time monitoring. In addition to the original physiological monitor and clinical information system, it is planned to introduce an "Integrated Monitoring Platform for Instruments", which integrates automatic uploading and warning of physiological parameters to improve the efficiency of instrument use and maintain patient safety. In terms of medication safety, in addition to the development of The smart medicine cabinet in the operating room will also integrate a series of processes such as receiving doctor's orders, pharmacists reviewing prescriptions, ward nurses reading three and five pairs of medicines, inventory and deduction, nursing and drug delivery, etc., to achieve precise drug delivery, intelligent management, and zero negligence in disease safety. Target.

        In order to maintain the psychological and spiritual health of the patients, Far Eastern Memorial Hospital also plans to develop immersive projection wards, and introduce "two-way communication equipment for video and audio in hospital beds", so that the elderly can receive sustenance from their families and beliefs when they receive medical care in the hospital. Through immersion in the comfort of the ward, patients and their families can get a better feeling of care.

                Wisdom leads the way to the new south

        In terms of international cooperation, Far Eastern Memorial Hospital also hopes to introduce intelligent development into international medical care and collaboration. In 2021, he will participate in the international medical project of the Ministry of Health Services and implement the "New Southbound Medical and Health Cooperation and Industrial Development" in Indonesia, and will cooperate with the National Health Insurance Bureau, Army Hospital, Police Hospital, local public hospitals and Islamic hospitals to promote smart medical care, remote Projects such as the export of knowledge and skills related to distance medicine, regenerative medicine, precision medicine, traditional medicine, public health, medical and epidemic prevention, and regulatory exchanges. Through academic activities and clinical experience exchanges, academic research cooperation, bilateral medical personnel training, exchange visits, cross-training and other activities. At the same time, according to the local medical and industrial needs in Indonesia, assist Taiwan's medical equipment, medicine, smart medical and other medical and health-related industries to open up markets in Indonesia, and set up demonstration sites for medical equipment products. Outpatient or telemedicine, provide the medical services required by Taiwanese businessmen, and showcase the strengths of our hospital through the physical or online New Southbound Country Taiwan Image Exhibition and Medical and Health Professional Exhibition.

        Wisdom and sustainability, the industry grows together

        Smart healthcare is the combination of digital technology and medical treatment. Far Eastern Memorial Hospital is actively deploying the development of the smart healthcare field, not only cultivating talents with inter-professional fields, but also continuing to cooperate with the Academia Sinica Biomedical Translation Research Center to strengthen the biotechnology research park. The biotechnology industry ecosystem promotes cooperation and exchanges between production, research and medical units.

        Far Eastern Memorial Hospital is an important part of the smart medical plan of the park. The two parties will base on the three aspects of "Smart Medical Course", "Pre-clinical Experiment" and "Detection of Emerging Infectious Diseases" through course lectures, exchange meetings, etc. At the same time, through full discussion between the R&D team and clinicians, the key steps of R&D are determined, and the new drug development, smart medical and precision medicine fields of the park and the business development of the new innovative teams and the manufacturers in the fields of precision medicine are jointly supported. The manufacturers participating in the plan can be given priority. Matching to Far Eastern Memorial Hospital for clinical evidence and obtaining the most accurate experimental data.

        From the perspective of global public health needs or industrial development, the field of smart medical care has great market potential and is also related to people's lives. Far Eastern Memorial Hospital expects to develop various smart medical services and create a more convenient, safe and warm medical environment under the cooperation of various industries, universities and research institutes, combining digital technology capabilities and medical expertise.