08.2022 Cover Story
Far EasTone Telecommunication Heart 5G realizes the future now
Far Eastern Magazine / Editorial Room
 In the midsummer of 2020, Far EasTone Telecommunication 5G was launched. From now on, whether it is the story of the long-distance class in the animation "Doraemon", or the plot of the movie "Level 1 Player" navigating the virtual world, you can use Far EasTone Tone Telecommunication's services. The realization of 5G golden bandwidth has really shortened the distance between people and technology...
Develop multi-field applications, cultivate enterprise iron powder
 Since the launch of Far EasTone Telecommunication 5G, it has made great achievements all the way. Not only has the user penetration rate exceeded 25%, but it has also driven the growth of "customer monthly average contribution (ARPU)", ranking first in the industry. According to the 2021 International Mobile Network The survey authority Opensignal released the "Global 5G Mobile Network Experience Report", and Far EasTone Telecommunication was rated as the world's No. 1 by users in the three key indicators of "5G download speed", "5G upload speed" and "5G audio and video experience"!
In an environment where the total number of users in the mobile network market is becoming more and more saturated, this achievement can be achieved. On the one hand, it is based on Far EasTone Telecommunication's innovative strength in network construction, using AI and Big Data analysis technology to optimize software and accurately select points. Improve the benefits of each base station; on the other hand, thanks to Chee Ching President's insistence on taking root downwards, by providing more valuable services and user-specific feedback, firmly encircling the "iron fans".
Cultivating loyal fans is not easy. Telecom operators must escape the model that customers only think of themselves when they sign and renew their contracts. To this end, Far EasTone Telecommunication closely adheres to the concept of "mobile phone is the mobile life circle", and launches the "Far EasTone Tone Telecommunication Heart Life" App in 2021, which focuses on one-stop digital services and provides users with food and drinks based on the core of the telecommunications industry. , play, and enjoy the exclusive feedback, and capture the hearts of fans with warm service. Not only that, Far EasTone Telecommunication also continues to observe the needs of users and launches new services from time to time. For example, from April 2022, the Taiwan epidemic will be alerted, and Far EasTone Telecommunication will immediately join hands with Far Eastern Memorial Hospital and Microsoft to open a "Home Epidemic Prevention" area. , so that people can quickly grasp the epidemic information and obtain medical care services. In May 2022, the new content platform "Xin Discovery" was launched, collecting articles on the latest current affairs topics, 3C technology information, or the experience sharing of local professionals in Taiwan. Set up the "Heart Public Welfare" platform to gather the love of users and let the love of Far EasTone Tone Telecommunication.
In addition, the evolution of 5G technology has also accelerated the innovative development and application of Far EasTone Telecommunication in digital consumer entertainment. In addition to continuous mobile services such as friDay shopping, friDay music, friDay audio and video, friDay wealth management +… and other mobile services, it provides users with a rich digital experience , and also launched friDay VR, friDay audio and video "multi-view" and "4K movies", friDay music upgrade "lossless sound quality" and other highlight services, connecting various needs in life. In particular, the "Multi View Service" allows viewers to choose their own viewing angle through their mobile phones, switch the whole scene at any time or fix the screen on their favorite star, and enjoy the presence without going out. It is the ultimate visual and auditory feast. .
Join hands with industry, government and academia to create a smart life
In addition to creating a new digital life for consumers, Far EasTone Telecommunication also further combines "Big Data+AI+IoT (Big Data, Artificial Intelligence, Internet of things (IoT))", cloud and information security technologies with 5G to assist the government The public sector solves problems such as medical care, education, energy management, and urban governance, and builds a safer, more efficient, greener and more sustainable smart city.
The "urban-rural resource gap" is a long-standing social problem in Taiwan, among which "medical" and "educational" resources need to be balanced most urgently. In terms of medical treatment, Far EasTone Telecommunication takes advantage of the zero-day difference of 5G to launch Taiwan's first "remote diagnosis and treatment service platform" in 2020. Through this platform and advanced IoT medical equipment, local doctors and nurses conduct preliminary inspections. The cloud instantly transmits physiological data and observation images to large medical centers, and simultaneously invites specialists from hundreds of kilometers away to diagnose the condition, saving the public the hassle of traveling to see a doctor. Up to now, with the cooperation between Far EasTone Telecommunication and the Ministry of Health and Welfare, National Health Research Institutes (Taiwan), county and city governments, and public and private hospitals, "tele-diagnosis services" have been successfully launched in 11 counties and 29 townships. , the service scope covers Lanyu, Green Island, etc., to make up for the lack of medical resources in rural areas. It is worth mentioning that "remote diagnosis and treatment" is also an artifact of Taiwan's anti-epidemic. During the level 3 alert period in 2021, Far EasTone Telecommunication cooperated with Far Eastern Memorial Hospital to introduce "communication diagnosis and treatment outpatient service". The "Diagnosis and Treatment" App has completed registration and registration, and simultaneously supports online authentication of virtual health insurance cards and health insurance declarations, effectively sharing Taiwan's medical capacity, and has served more than 14,000 people so far.
In terms of education, Far EasTone Telecommunication cooperates with local governments to create a "mixed teaching" that combines virtual and real. For example, it assists the digital transformation of education in Kaohsiung City with the "Running Express Information Value-added Service"; it cooperates with the PaGamO platform to coordinate online Learning courses...etc, to narrow the gap between urban and rural educational resources.
Although the problem of uneven urban and rural resources is serious, the issue of global warming cannot be ignored. In recent years, the temperature in Taiwan has hit record highs in summer. In order to provide a good learning environment for school children, all Taiwanese primary and secondary schools have launched the "Classroom Air Conditioning" project. Far EasTone Telecommunication helps manage more than 1,200 schools and 40,000 classrooms through its self-developed "Energy Management System". This system has AI-enhanced learning functions and can perform energy-saving control according to air-conditioning switching habits and temperature prediction. The concept of "zero carbon emission" has also won the honor of "2022 Smart City Innovation Application Award".
At the same time, Far EasTone Telecommunication is also actively investing in the fields of smart transportation and smart tourism, assisting local governments in deploying smart street lights, real-time monitoring of smart intersections, and uninterrupted traffic signal systems. When the power supply is abnormal, the system can automatically activate smart batteries. Maintain the normal operation of traffic signals to enhance road and public safety. In view of the increasing popularity of the electric vehicle market, Far EasTone Telecommunication specially launched the "Smart Charging Service", which integrates charging pile deployment, charging management platform, all-weather maintenance service, cash flow payment and reconciliation system, etc., to create a better service for EV owners. Friendly and convenient environment.
In addition to planning new services in response to trends, Far EasTone Telecommunication is also good at integrating local needs and creating innovative applications, such as: introducing AI to find people in Kaohsiung Port Travel Center, smart road safety detection, smart taxi lanes, real-time pedestrian flow at attractions, smart Sightseeing new media...and other comprehensive travel services can effectively upgrade passenger safety and operational efficiency.
 Building a 5G private network, digital transformation so easy
5G technology not only brings a new life experience to the public, but also injects strong momentum into the transformation and upgrading of the manufacturing industry. For example: Taiwan's first 5G commercial production line - Delta's "5G Smart Factory", which is based on Far EasTone Telecommunication's high reliability , High coverage and highly customized 5G private network, allowing AGV unmanned trucks, AMR autonomous mobile robots, AI production line balance and other advanced machines to be applied freely, providing strong support for high-speed production environments, and increasing the output value per unit area 75%, and the per capita output value increased by 69%, greatly improving the overall efficiency.
Not only that, Far EasTone Telecommunication also cooperates with the development needs of enterprises and assists the semiconductor industry, medical industry, arts and cultural exhibitions, etc. to introduce 5G private network applications. Business Model", combining cutting-edge 5G private network technology with ecosystem partners AI technology and innovative smart devices to create a plug-and-play, boarding case size, and quick-deployable mobile 5G private network, showing superb information and communication integration capabilities, providing communication The one-stop solution to the IT and OT layers will allow more enterprises to benefit from the 5G application field and accelerate the transformation and upgrading of the industry.
At present, the coverage rate of Far EasTone Telecommunication 5G in Taiwan has exceeded 96%, and it is expected to exceed 97% by the end of this year. With the progress of the merger of Far EasTone Telecommunication and Asia Pacific Telecom in the future, it will be able to double the advantage of continuous bandwidth and show the maximum spectrum. At the same time, it can also assist in the promotion of personal digital services and strengthen the power of information and communication services. As President Chee Ching said: "5G can bring more possibilities", Far EasTone Telecommunication will continue to use its self-developed 5G application technology to form an ecosystem with strategic partners, provide a full range of smart life services, and strive to implement the corporate society Responsibility, develop green energy, care for the disadvantaged, and realize every "possible".
 
Develop multi-field applications, cultivate enterprise iron powder
 Since the launch of Far EasTone Telecommunication 5G, it has made great achievements all the way. Not only has the user penetration rate exceeded 25%, but it has also driven the growth of "customer monthly average contribution (ARPU)", ranking first in the industry. According to the 2021 International Mobile Network The survey authority Opensignal released the "Global 5G Mobile Network Experience Report", and Far EasTone Telecommunication was rated as the world's No. 1 by users in the three key indicators of "5G download speed", "5G upload speed" and "5G audio and video experience"!
In an environment where the total number of users in the mobile network market is becoming more and more saturated, this achievement can be achieved. On the one hand, it is based on Far EasTone Telecommunication's innovative strength in network construction, using AI and Big Data analysis technology to optimize software and accurately select points. Improve the benefits of each base station; on the other hand, thanks to Chee Ching President's insistence on taking root downwards, by providing more valuable services and user-specific feedback, firmly encircling the "iron fans".
Cultivating loyal fans is not easy. Telecom operators must escape the model that customers only think of themselves when they sign and renew their contracts. To this end, Far EasTone Telecommunication closely adheres to the concept of "mobile phone is the mobile life circle", and launches the "Far EasTone Tone Telecommunication Heart Life" App in 2021, which focuses on one-stop digital services and provides users with food and drinks based on the core of the telecommunications industry. , play, and enjoy the exclusive feedback, and capture the hearts of fans with warm service. Not only that, Far EasTone Telecommunication also continues to observe the needs of users and launches new services from time to time. For example, from April 2022, the Taiwan epidemic will be alerted, and Far EasTone Telecommunication will immediately join hands with Far Eastern Memorial Hospital and Microsoft to open a "Home Epidemic Prevention" area. , so that people can quickly grasp the epidemic information and obtain medical care services. In May 2022, the new content platform "Xin Discovery" was launched, collecting articles on the latest current affairs topics, 3C technology information, or the experience sharing of local professionals in Taiwan. Set up the "Heart Public Welfare" platform to gather the love of users and let the love of Far EasTone Tone Telecommunication.
In addition, the evolution of 5G technology has also accelerated the innovative development and application of Far EasTone Telecommunication in digital consumer entertainment. In addition to continuous mobile services such as friDay shopping, friDay music, friDay audio and video, friDay wealth management +… and other mobile services, it provides users with a rich digital experience , and also launched friDay VR, friDay audio and video "multi-view" and "4K movies", friDay music upgrade "lossless sound quality" and other highlight services, connecting various needs in life. In particular, the "Multi View Service" allows viewers to choose their own viewing angle through their mobile phones, switch the whole scene at any time or fix the screen on their favorite star, and enjoy the presence without going out. It is the ultimate visual and auditory feast. .
Join hands with industry, government and academia to create a smart life
In addition to creating a new digital life for consumers, Far EasTone Telecommunication also further combines "Big Data+AI+IoT (Big Data, Artificial Intelligence, Internet of things (IoT))", cloud and information security technologies with 5G to assist the government The public sector solves problems such as medical care, education, energy management, and urban governance, and builds a safer, more efficient, greener and more sustainable smart city.
The "urban-rural resource gap" is a long-standing social problem in Taiwan, among which "medical" and "educational" resources need to be balanced most urgently. In terms of medical treatment, Far EasTone Telecommunication takes advantage of the zero-day difference of 5G to launch Taiwan's first "remote diagnosis and treatment service platform" in 2020. Through this platform and advanced IoT medical equipment, local doctors and nurses conduct preliminary inspections. The cloud instantly transmits physiological data and observation images to large medical centers, and simultaneously invites specialists from hundreds of kilometers away to diagnose the condition, saving the public the hassle of traveling to see a doctor. Up to now, with the cooperation between Far EasTone Telecommunication and the Ministry of Health and Welfare, National Health Research Institutes (Taiwan), county and city governments, and public and private hospitals, "tele-diagnosis services" have been successfully launched in 11 counties and 29 townships. , the service scope covers Lanyu, Green Island, etc., to make up for the lack of medical resources in rural areas. It is worth mentioning that "remote diagnosis and treatment" is also an artifact of Taiwan's anti-epidemic. During the level 3 alert period in 2021, Far EasTone Telecommunication cooperated with Far Eastern Memorial Hospital to introduce "communication diagnosis and treatment outpatient service". The "Diagnosis and Treatment" App has completed registration and registration, and simultaneously supports online authentication of virtual health insurance cards and health insurance declarations, effectively sharing Taiwan's medical capacity, and has served more than 14,000 people so far.
In terms of education, Far EasTone Telecommunication cooperates with local governments to create a "mixed teaching" that combines virtual and real. For example, it assists the digital transformation of education in Kaohsiung City with the "Running Express Information Value-added Service"; it cooperates with the PaGamO platform to coordinate online Learning courses...etc, to narrow the gap between urban and rural educational resources.
Although the problem of uneven urban and rural resources is serious, the issue of global warming cannot be ignored. In recent years, the temperature in Taiwan has hit record highs in summer. In order to provide a good learning environment for school children, all Taiwanese primary and secondary schools have launched the "Classroom Air Conditioning" project. Far EasTone Telecommunication helps manage more than 1,200 schools and 40,000 classrooms through its self-developed "Energy Management System". This system has AI-enhanced learning functions and can perform energy-saving control according to air-conditioning switching habits and temperature prediction. The concept of "zero carbon emission" has also won the honor of "2022 Smart City Innovation Application Award".
At the same time, Far EasTone Telecommunication is also actively investing in the fields of smart transportation and smart tourism, assisting local governments in deploying smart street lights, real-time monitoring of smart intersections, and uninterrupted traffic signal systems. When the power supply is abnormal, the system can automatically activate smart batteries. Maintain the normal operation of traffic signals to enhance road and public safety. In view of the increasing popularity of the electric vehicle market, Far EasTone Telecommunication specially launched the "Smart Charging Service", which integrates charging pile deployment, charging management platform, all-weather maintenance service, cash flow payment and reconciliation system, etc., to create a better service for EV owners. Friendly and convenient environment.
In addition to planning new services in response to trends, Far EasTone Telecommunication is also good at integrating local needs and creating innovative applications, such as: introducing AI to find people in Kaohsiung Port Travel Center, smart road safety detection, smart taxi lanes, real-time pedestrian flow at attractions, smart Sightseeing new media...and other comprehensive travel services can effectively upgrade passenger safety and operational efficiency.
 Building a 5G private network, digital transformation so easy
5G technology not only brings a new life experience to the public, but also injects strong momentum into the transformation and upgrading of the manufacturing industry. For example: Taiwan's first 5G commercial production line - Delta's "5G Smart Factory", which is based on Far EasTone Telecommunication's high reliability , High coverage and highly customized 5G private network, allowing AGV unmanned trucks, AMR autonomous mobile robots, AI production line balance and other advanced machines to be applied freely, providing strong support for high-speed production environments, and increasing the output value per unit area 75%, and the per capita output value increased by 69%, greatly improving the overall efficiency.
Not only that, Far EasTone Telecommunication also cooperates with the development needs of enterprises and assists the semiconductor industry, medical industry, arts and cultural exhibitions, etc. to introduce 5G private network applications. Business Model", combining cutting-edge 5G private network technology with ecosystem partners AI technology and innovative smart devices to create a plug-and-play, boarding case size, and quick-deployable mobile 5G private network, showing superb information and communication integration capabilities, providing communication The one-stop solution to the IT and OT layers will allow more enterprises to benefit from the 5G application field and accelerate the transformation and upgrading of the industry.
At present, the coverage rate of Far EasTone Telecommunication 5G in Taiwan has exceeded 96%, and it is expected to exceed 97% by the end of this year. With the progress of the merger of Far EasTone Telecommunication and Asia Pacific Telecom in the future, it will be able to double the advantage of continuous bandwidth and show the maximum spectrum. At the same time, it can also assist in the promotion of personal digital services and strengthen the power of information and communication services. As President Chee Ching said: "5G can bring more possibilities", Far EasTone Telecommunication will continue to use its self-developed 5G application technology to form an ecosystem with strategic partners, provide a full range of smart life services, and strive to implement the corporate society Responsibility, develop green energy, care for the disadvantaged, and realize every "possible".