FE SOGO Department stores won the gold medal of customer service center evaluation

        FE SOGO Department stores entered the 35th anniversary, evolving the core value of the customer service center from "lively and agile smile" to "active and active care", providing customers with the services they need earlier, and won the gold medal of the "first Taiwan customer service center evaluation - department stores and shopping centers" in 2022.

        The customer service center is a sharp tool to improve customer loyalty. The FE SOGO Department stores pool resources, build a service team in Kaohsiung, and take over the phone of the entire Taiwan branch. The positive attitude of colleagues also leaves a good impression on consumers.

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