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03.2020 Group Briefing

Far EasTone Telecommunication and Far Eastern Department Store protect customers' health in the epidemic prevention campaign

Far Eastern Magazine / Editorial Room

        n order to prevent the spread of new coronavirus, all stores of FET in Taiwan have launched a high standard of protection measures, and the implementation of the "daily health and safety of the staff" is conducted, every store need to report autonomously. Health care for the colleagues on duty (temperature measurement and observation) was performed, and the most immediate health condition of the colleagues is also regularly reported. After the end of business hours, the business environment and display machine shall be cleaned and disinfected. In addition, 44 stores of Far EasTone Telecommunication also provides mobile phone ultraviolet disinfection machine free of charge for the public. If customers are concerned about the epidemic situation and are not convenient to go to the store in person, they can also easily complete various businesses through the FET mobile customer service app, FET online store or customer service center.

        

        Far Eastern Department store, which is also a service industry, has also started internal and external protection measures since the lunar calendar year. The frontline service personnel wear masks, take temperature measurements and sterilize regularly every day. The rental of baby carriages is also suspended. Alcohol is provided at key entrances and exits for customers to disinfect and remind them of relevant epidemic prevention, so as to reduce the risk of infection. 

        

        

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