02.2024 Hot Topic
"Far Easterner Talks": My Anti Fraud Experience
Far Eastern Magazine / Editorial Room
With various fraudulent techniques constantly emerging, "fraud prevention skills" have become an indispensable self-defense standard for modern people. Come and see how Far Easterner, both domestically and internationally, fights against fraud groups to overcome the crisis of fraud!
[1]
Recently, there have been rumors of online shopping scams, and our elders often repost product advertisements they see on Facebook, asking if I can help make purchases. At this point, I will carefully review the webpage. If the contact information is incomplete, the company address and customer service phone number are not indicated, the selling price does not match the market situation, the consumer reviews are too similar, and even the "cash on delivery" payment method can only be used, all of which are likely to be one page advertising fraud. It is recommended that when shopping online, one should choose a well-known online shopping platform with third-party payment capabilities and good reputation, and use the platform's secure transaction mechanism to avoid private transactions with sellers through communication software or clicking on unknown links at will, in order to shop happily. (Chiahui Power Corporation/Chen Zihui)
[2]
At the beginning of this year, there were multiple fraudulent phone calls about friDay shopping, and I was also a target of a fraud group at one point. The other party first called to inform me that there was a situation of duplicate orders and deductions for the purchased goods, and they wanted to assist me in applying for refunds and compensation. Due to their deliberate selection of bank closing hours before contacting, they mainly hope to take advantage of the public's operation of the bank app to commit fraud. Usually, the first attempt to intentionally transfer funds fails to trust the victim, and the second attempt begins with fraud. Therefore, customer service representatives who actively propose compensation or operational teaching should be vigilant, and regular customer service personnel will definitely have records to support it. It is recommended to confirm through official information first in order to provide more protection. (Far EasTone Telecommunications/Wu Jinyi)
[3]
I have a client who is a wealthy but very simple solitary elder sister. One day, she suddenly called in an urgent manner and asked me in a frightened tone to check her stock inventory on her behalf. She also scolded me for not speaking up. I noticed that the situation was different and immediately reported it to my supervisor, requesting assistance outside. Originally, the elder sister received a notice of unpaid phone bills. After pressing the transfer button, members of the Criminal Police Inspectorate and the Central Bank's Foreign Exchange Monitoring Team appeared on the other end, taking turns to threaten her for involvement in overseas money laundering and requiring supervision of her assets. In extreme panic, the elder sister revealed her bank account, deposit amount, and various asset contents of the fund and insurance. However, due to forgetting the password for the stock login account and entering it incorrectly three times in a row, she was locked and called me for help. I asked her to calm down first and clarify whether there were any records of telecommunications arrears. As expected, the telecommunications company confirmed that there were no such incidents, and similar cases had already occurred several times. I suggested that she immediately report to the police for handling. The client felt a lot of peace at the moment, and I accompanied her to the police station for filing. After the police completed the transcript, they suggested that she immediately call the bank and fund company to declare the freezing of transactions, and go to change the account and cancel the old account the next day. This experience reminds us to cultivate the principles of not being gullible, verifying more, and not actively delivering money, in order to avoid becoming the next victim. (Oriental Securities Corporation/Zhang Shumin)
[4]
I don't often shop online, but I once bought books from online bookstores due to urgent need for information. A month later, on a Friday after work, I received a call from a young woman who pretended to be a bookstore employee. She said that she had purchased an extra 20 books on her previous order due to a mistake made by a new employee. The payment will be deducted tomorrow and she wants me to contact the bank to stop the payment. After the other party left the bank's phone number, they quickly hung up the phone. I immediately called back, but no one answered, so I had to dial the bank phone she provided. At this time, another young woman was on the other end of the phone. Through the conversation, I gradually calmed down and realized that it was actually a scam. Remind everyone to pay attention to the digits at the beginning of the phone number, and real bank personnel will not require customers to operate ATMs. If they notice any abnormalities, they should immediately call the 165 Anti Fraud Consultation Line to avoid allowing fraudulent groups to continue to operate recklessly. (Far Eastern Memorial Hospital/Ding Manru)
【 V 】
Online shopping has become a daily routine for modern people. Once, I received a call from a courier customer service informing me that a package had been lost and that I needed to compensate for the payment, but I needed to download an app. I immediately became aware of telecom fraud and hung up the phone. Sure enough, it wasn't long before a text message reminded me that I received a scam call. Hoo hoo, everyone should not trust unknown calls or click on unknown links to protect personal property. (Jiangxi Yadong Cement/Liang Qiqi)
[Six]
Last year, his family received a short message claiming that "traffic fines are overdue". After clicking the link of the website, the web page he entered was exactly the same as the official website of the supervision station, including the date of violation, matters, relevant laws and regulations, and the amount of fines. Even the service line was consistent. His family almost entered credit card information for this reason. Fortunately, based on caution, he decided to check with the supervision station first, and found that there was no record of violations, Further online search confirmed that it is a phishing website. The reason why scam groups dare to put the phone number of the supervision office on their website is to catch people's mentality of neglecting investigation. Therefore, it is recommended that everyone confirm again to avoid becoming a lamb to be slaughtered. (Far Eastern New Century Corporation/Wang Yuxuan)
[Seven]
Here are two common scam techniques to share--
Online shopping: The criminals sell products with high unit prices but lower than the market price through social media platforms, requiring the buyer to add LINE for detailed discussion. However, after the other party makes the payment, it evaporates from the market. This type of scam is common on Facebook, and the message function is not enabled on posts. The provided ID card photos are also downloaded files from the internet or personal accounts. It is recommended to purchase online through third-party sales platforms to protect the rights and interests of both parties.
Online sales: The criminals specialize in selecting products with high unit prices. Sellers are advised to open a store on FamilyMart+or 7-11, and then inform that they have placed an order for payment. However, the page shows that the seller's account is problematic and provides a forged platform customer service link. Sellers are advised to contact customer service. In this situation, it is recommended to seek official links or phone confirmation on your own, and not directly use the links reposted by the other party. (Ding&Ding Management Consultants/Liu Dingwei)
[Eight]
Recently, I received an email notifying me that I had purchased iPhone 14 through my Apple ID for NTD 42400. The order was placed in Taichung City, Taoyuan City, Guangxi Road. The bottom of the email also stated "If you have not made this purchase, please contact Apple support to stop this operation", and attached the "Please visit Apple support" website and the link to "Manage your password settings" website. My current intuition is that I have been hacked and I need to click on the link to change my password. Unexpectedly, after opening the webpage, a simplified Chinese version of the page appeared, asking me to re-enter my Apple account and password, and there was no word for Apple on the website. This made me realize that it was a password scam, so I immediately closed the webpage to prevent future problems. (Yuan Ding/Zhang Jiaying)
[Nine]
Two months ago, I suddenly received an email notifying me that my Apple ID password had been changed. If it was not executed by myself, I would need to click on the link in the letter. I feel a bit nervous at the moment, worried about my account being stolen. I immediately searched for relevant news online. Fortunately, other netizens enthusiastically shared that this is the latest scam method. The criminals even deliberately use similar websites to confuse the public. Once they click on the link, their account will really be impersonated. Later, I called customer service again, and after confirming that the scam was correct, I finally felt relieved. (Far Eastern Department Stores Chiayi Store/Li Yunjie)
[Ten]
Due to the frequent discounts on products sold online compared to physical channels, I occasionally use online shopping. One day, I received a text message notifying me to pick up my package at the supermarket where I usually pick up the goods. Due to my impression that I didn't buy anything, and after checking the shopping platform, I didn't find any order records, it was obviously a scam message. Reminder everyone, when receiving unknown text messages, be careful to verify them for safety reasons. (Ya Tung Department Store/Lin Jialing)
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[1]
Recently, there have been rumors of online shopping scams, and our elders often repost product advertisements they see on Facebook, asking if I can help make purchases. At this point, I will carefully review the webpage. If the contact information is incomplete, the company address and customer service phone number are not indicated, the selling price does not match the market situation, the consumer reviews are too similar, and even the "cash on delivery" payment method can only be used, all of which are likely to be one page advertising fraud. It is recommended that when shopping online, one should choose a well-known online shopping platform with third-party payment capabilities and good reputation, and use the platform's secure transaction mechanism to avoid private transactions with sellers through communication software or clicking on unknown links at will, in order to shop happily. (Chiahui Power Corporation/Chen Zihui)
[2]
At the beginning of this year, there were multiple fraudulent phone calls about friDay shopping, and I was also a target of a fraud group at one point. The other party first called to inform me that there was a situation of duplicate orders and deductions for the purchased goods, and they wanted to assist me in applying for refunds and compensation. Due to their deliberate selection of bank closing hours before contacting, they mainly hope to take advantage of the public's operation of the bank app to commit fraud. Usually, the first attempt to intentionally transfer funds fails to trust the victim, and the second attempt begins with fraud. Therefore, customer service representatives who actively propose compensation or operational teaching should be vigilant, and regular customer service personnel will definitely have records to support it. It is recommended to confirm through official information first in order to provide more protection. (Far EasTone Telecommunications/Wu Jinyi)
[3]
I have a client who is a wealthy but very simple solitary elder sister. One day, she suddenly called in an urgent manner and asked me in a frightened tone to check her stock inventory on her behalf. She also scolded me for not speaking up. I noticed that the situation was different and immediately reported it to my supervisor, requesting assistance outside. Originally, the elder sister received a notice of unpaid phone bills. After pressing the transfer button, members of the Criminal Police Inspectorate and the Central Bank's Foreign Exchange Monitoring Team appeared on the other end, taking turns to threaten her for involvement in overseas money laundering and requiring supervision of her assets. In extreme panic, the elder sister revealed her bank account, deposit amount, and various asset contents of the fund and insurance. However, due to forgetting the password for the stock login account and entering it incorrectly three times in a row, she was locked and called me for help. I asked her to calm down first and clarify whether there were any records of telecommunications arrears. As expected, the telecommunications company confirmed that there were no such incidents, and similar cases had already occurred several times. I suggested that she immediately report to the police for handling. The client felt a lot of peace at the moment, and I accompanied her to the police station for filing. After the police completed the transcript, they suggested that she immediately call the bank and fund company to declare the freezing of transactions, and go to change the account and cancel the old account the next day. This experience reminds us to cultivate the principles of not being gullible, verifying more, and not actively delivering money, in order to avoid becoming the next victim. (Oriental Securities Corporation/Zhang Shumin)
[4]
I don't often shop online, but I once bought books from online bookstores due to urgent need for information. A month later, on a Friday after work, I received a call from a young woman who pretended to be a bookstore employee. She said that she had purchased an extra 20 books on her previous order due to a mistake made by a new employee. The payment will be deducted tomorrow and she wants me to contact the bank to stop the payment. After the other party left the bank's phone number, they quickly hung up the phone. I immediately called back, but no one answered, so I had to dial the bank phone she provided. At this time, another young woman was on the other end of the phone. Through the conversation, I gradually calmed down and realized that it was actually a scam. Remind everyone to pay attention to the digits at the beginning of the phone number, and real bank personnel will not require customers to operate ATMs. If they notice any abnormalities, they should immediately call the 165 Anti Fraud Consultation Line to avoid allowing fraudulent groups to continue to operate recklessly. (Far Eastern Memorial Hospital/Ding Manru)
【 V 】
Online shopping has become a daily routine for modern people. Once, I received a call from a courier customer service informing me that a package had been lost and that I needed to compensate for the payment, but I needed to download an app. I immediately became aware of telecom fraud and hung up the phone. Sure enough, it wasn't long before a text message reminded me that I received a scam call. Hoo hoo, everyone should not trust unknown calls or click on unknown links to protect personal property. (Jiangxi Yadong Cement/Liang Qiqi)
[Six]
Last year, his family received a short message claiming that "traffic fines are overdue". After clicking the link of the website, the web page he entered was exactly the same as the official website of the supervision station, including the date of violation, matters, relevant laws and regulations, and the amount of fines. Even the service line was consistent. His family almost entered credit card information for this reason. Fortunately, based on caution, he decided to check with the supervision station first, and found that there was no record of violations, Further online search confirmed that it is a phishing website. The reason why scam groups dare to put the phone number of the supervision office on their website is to catch people's mentality of neglecting investigation. Therefore, it is recommended that everyone confirm again to avoid becoming a lamb to be slaughtered. (Far Eastern New Century Corporation/Wang Yuxuan)
[Seven]
Here are two common scam techniques to share--
Online shopping: The criminals sell products with high unit prices but lower than the market price through social media platforms, requiring the buyer to add LINE for detailed discussion. However, after the other party makes the payment, it evaporates from the market. This type of scam is common on Facebook, and the message function is not enabled on posts. The provided ID card photos are also downloaded files from the internet or personal accounts. It is recommended to purchase online through third-party sales platforms to protect the rights and interests of both parties.
Online sales: The criminals specialize in selecting products with high unit prices. Sellers are advised to open a store on FamilyMart+or 7-11, and then inform that they have placed an order for payment. However, the page shows that the seller's account is problematic and provides a forged platform customer service link. Sellers are advised to contact customer service. In this situation, it is recommended to seek official links or phone confirmation on your own, and not directly use the links reposted by the other party. (Ding&Ding Management Consultants/Liu Dingwei)
[Eight]
Recently, I received an email notifying me that I had purchased iPhone 14 through my Apple ID for NTD 42400. The order was placed in Taichung City, Taoyuan City, Guangxi Road. The bottom of the email also stated "If you have not made this purchase, please contact Apple support to stop this operation", and attached the "Please visit Apple support" website and the link to "Manage your password settings" website. My current intuition is that I have been hacked and I need to click on the link to change my password. Unexpectedly, after opening the webpage, a simplified Chinese version of the page appeared, asking me to re-enter my Apple account and password, and there was no word for Apple on the website. This made me realize that it was a password scam, so I immediately closed the webpage to prevent future problems. (Yuan Ding/Zhang Jiaying)
[Nine]
Two months ago, I suddenly received an email notifying me that my Apple ID password had been changed. If it was not executed by myself, I would need to click on the link in the letter. I feel a bit nervous at the moment, worried about my account being stolen. I immediately searched for relevant news online. Fortunately, other netizens enthusiastically shared that this is the latest scam method. The criminals even deliberately use similar websites to confuse the public. Once they click on the link, their account will really be impersonated. Later, I called customer service again, and after confirming that the scam was correct, I finally felt relieved. (Far Eastern Department Stores Chiayi Store/Li Yunjie)
[Ten]
Due to the frequent discounts on products sold online compared to physical channels, I occasionally use online shopping. One day, I received a text message notifying me to pick up my package at the supermarket where I usually pick up the goods. Due to my impression that I didn't buy anything, and after checking the shopping platform, I didn't find any order records, it was obviously a scam message. Reminder everyone, when receiving unknown text messages, be careful to verify them for safety reasons. (Ya Tung Department Store/Lin Jialing)
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