AI powered Far EasTone Telecommunication brings you no distance from smart living

        Modern people's lives have been tightly surrounded by digital technology, and a whole day's itinerary can be controlled with a mobile phone, such as scrolling through a phone, looking at a map, calling for delivery, making appointments, checking traffic, and even using a robotic vacuum cleaner at home. In the evolution of smart living, Far EasTone Telecommunication is not just a good companion for your phone, but also a technological driver for driving future life!

                Through the "Far EaseTone Telecommunication Heart Life" app, Far EaseTone Telecommunication creates a one-stop lifestyle circle that can handle everything from food, drink, entertainment, health management, payment and shopping with just one click. But you know what? The AI strength of Far EasTone Telecommunication is not only in the app, but also in various fields such as healthcare, transportation, and energy. Combining Big Data and Internet of Things (IoT) technology, it makes life more convenient and safe, and can effectively save energy and reduce carbon emissions, keeping you close to the future smart life!

        Smart healthcare: From professional consultation to consultation, you can easily handle medical care, which is closer to people's hearts

        Have you ever been worried about your elderly parents feeling unwell, but unable to seek medical attention immediately due to distance or limited mobility? Faced with common modern problems such as mental health, sleep disorders, nutritional management, and weight control, you always struggle with difficulty in registering, long waiting times, and not knowing who to contact?

        Now, there are ways to understand these troubles. Far EasTone Telecommunication utilizes 5G and AI technology to extend remote diagnosis and treatment from rural areas to every household, creating a "people-oriented" smart healthcare system. With just one mobile phone, you can easily access the "Health+" app to complete health consultations, specialist consultations, chronic disease tracking, and home care at home, all in one go! Whether it's physical and mental issues, disease check ups, preoperative consultations, or simply wanting to understand one's own health status, you can have real-time conversations with specialist physicians or certified experts through video conferencing.

                The "Health+" app is supported by a team of specialized physicians from Far Eastern Memorial Hospital, covering multiple fields such as psychiatry, thoracic medicine, ophthalmology, endocrinology, pediatrics, etc. At the same time, it combines medical biotechnology partners to provide cross domain caregivers such as psychologists, nurses, occupational and physical therapists, sleep rehabilitation managers, etc., to help you find truly suitable medical solutions and avoid online searches and confusion.

        For elderly people with chronic diseases at home, or those who meet the needs of acute post care, long-term care, and home care after being evaluated by a physician, the "Health+" app can also be paired with home devices such as blood pressure monitors, blood glucose meters, blood oxygen meters, and smartwatches to automatically transmit daily health data, making it easier for physicians to synchronize and master during video consultations, making it easier for elderly people to seek medical treatment and more reassuring for family members to take care of them.

        Far EasTone Telecommunication remote diagnosis and treatment platform not only brings convenience, but also fully guarantees user privacy and health data security through the highest level of HIPAA standards and ISO27001 information security certification in the United States. From rural areas to cities, from clinics to living room sofas, Far EasTone Telecommunication connects care with 5G and deepens trust with AI, bringing medical care closer, understandable, and reliable, accompanying you and your family to live a healthy and peaceful life.

        Smart City: Technology makes cities not only smarter, but also evolve towards sustainability and resilience

        Far EasTone Telecommunication utilizes "Big Data+AI+IoT" technology to enable cities to intelligently detect energy consumption, regulate traffic flow, identify air pollution sources, and even issue warnings before disasters occur.

        Carbon neutral cities: smarter energy, more resilient power grid

        The air conditioning, lighting, and equipment in the building used to be managed solely by human labor, but now it's up to AI to help you check! Far EasTone Telecommunication's Energy Management System (EMS) is like an energy-saving manager, providing smart control of electricity consumption, carbon reduction, and cost savings for businesses, factories, and campuses.

        In remote islands, rural areas, or large university campuses in the hinterland, Far EasTone Telecommunication has assisted Taipower in deploying "microgrids" that combine green energy generation such as solar energy with energy storage systems. Through AI, the most efficient power cycle can be identified, allowing communities to be self-sufficient and no longer rely on large amounts of transmission or highly polluting generators. In the future, it can also avoid the dilemma of power outages in the event of major disasters.

        Smart Transportation: Green Travel, Convenient and Safe

        Do you often wait for the bus? The "smart station signs" created by Far EasTone Telecommunication have been launched in multiple counties and cities such as Taichung City, Hsinchu, and Hualien. They not only display the arrival of buses in a few minutes in real time, but also use low-power smart LCD or solar electronic paper display panels for some station signs, which are environmentally friendly and energy-saving.

        If you are an electric scooter enthusiast, you can find Far EasTone Telecommunication charging stations in public parking lots, mass stores, department stores, and other places such as Taoyuan and Hsinchu. Paired with a smart app, you can easily find charging stations and make payments all at once. Far EasTone Telecommunication also utilizes Big Data analysis to accurately select and set up stations, from slow charging, fast charging to supercharging, to meet various charging scenarios, allowing you to no longer have "power anxiety" when going out.

        Have you ever been late for work due to a sudden traffic jam caused by an accident? On several elevated roads in Taipei City that are difficult to report, Far EasTone Telecommunication has also installed an AI intelligent image detection system that can instantly detect construction, congestion, or accidents, and quickly report to the police for handling, accelerating the elimination of the situation and making the roads smoother and driving safer.

                Environmental protection construction: improving living quality and safeguarding life safety

        Under climate change, heavy rain, floods, and droughts have become the new normal, and cities need smart systems that can proactively respond to extreme weather conditions.

        Far EasTone Telecommunication has deployed a "smart water level monitoring system" in multiple counties and cities across Taiwan. Through IoT water level sensors installed in rainwater and sewage systems, combined with Big Data analysis and AI models, it can monitor water level changes 24/7, predict flooding risks in advance, and issue warnings, striving for the golden time for response.

        There are also high-density air quality sensors distributed throughout multiple counties and cities in Taiwan, which assist environmental protection bureaus in effectively identifying the sources of pollution emissions, including industrial areas, construction projects, outdoor burning, etc., through data analysis of wind field and wind direction. They also pioneered AI intelligent water spraying function for construction sites, detecting high concentrations and automatically spraying water to reduce dust pollution in the air.

        At night, more and more smart street lights will automatically adjust their brightness based on environmental lighting, pedestrian and vehicular traffic, saving energy and ensuring safety. They can also automatically report faults, greatly reducing the repair time required for manual inspections in the past and allowing people to return home at night with peace of mind.

        Smart Life: "Far EasTone Telecommunication Heart Life App" and "Emma" Intelligent Customer Service Create a New Experience of Mobile Life

        In today's society where mobile technology is deeply integrated into daily life, digital applications not only play the role of entertainment, but also become a smart hub connecting diverse needs in food, clothing, housing, and transportation. Far EasTone Telecommunication has fully upgraded its "Heart Life App", with "cross domain life service integration" as its core, actively creating a new benchmark for Taiwan's mobile life circle. Users only need to use their mobile phones to meet various life needs with just one finger, achieving efficient, intelligent, and convenient new daily life.

        After the redesign of the "Heart Life App", more practical functions have been added to expand the life application scenarios in all aspects. In addition to the strategic alliance "PRO360 Expert Network", one-stop outsourcing professional services such as home repair, decoration design, tutoring courses, and professional coaches can also enjoy Far EasTone Telecommunication coin feedback, further expanding the Far EasTone Telecommunication coin ecosystem.

        To optimize the user experience of the "Heart Life App", the homepage interface adopts a modular design, classified according to usage scenarios and habits, and implements the logic of "scenario guidance and personal AI recommendation", allowing users to directly access the required services with one click, accurately grasp the timeliness, and achieve intelligent and personalized digital life.

                In addition, Far EasTone Telecommunication has created the industry-leading "Emma" intelligent customer service, with "human-machine collaboration" as the core, successfully integrating the advantages of AI and human customer service, fully introducing on-site and online service processes in stores, allowing customers to experience a service experience that combines technology and temperature at the front line. The "Emma" intelligent customer service has also introduced the "Far EasTone Telecommunication Intelligent Spirit" AI platform, which was independently developed by Far EasTone Telecommunication and won the silver medal at the 2025 Ministry of Economic Affairs Smart Innovation Awards. It has become the only AI customer service system in the industry to receive awards, providing 360 degree comprehensive protection and creating a new era of safe, convenient, and loving mobile life.

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