UTagGo extends from ETC to convenient parking services

        In the morning, everything awakens, and the driver drives on the road, tapping on the uTagGo app and setting up navigation to the nearby company's cooperative parking lot. At the entrance of the parking lot, a distinct and friendly "green smile sign" guides drivers to enter without feeling anything. Parking the car and walking to the office, I casually bought a cup of coffee at a uTagGo authorized store, which is now discounted by NTD 10. After work, get on the car directly, "no need to look for a payment machine, no need to scan the code, automatic deduction and exit", and return home smoothly... All of this convenient life comes from the thoughtful service of Yuanchuang Wisdom.

        Green transportation and intelligent parking

                As a subsidiary of Far Eastern Electronic Toll Collection that promotes digital transformation, Far Eastern Intelligence shoulders the key task of transitioning from an Electronic Toll Collection (ETC) system for highways to smart city governance. To fulfill the mission, the first step is to enter into personalized services and establish closer connections with users.

        Over the past eight years since its establishment, the company has continuously integrated digital technology. In addition to optimizing the national highway toll collection industry, it has also taken "people, cars, and things" as its core business and launched the uTagGo App, extending from ETC to parking services, creating a platform that connects smart life and becoming a turning point for Yuanchuang Intelligence to move towards personalized services. At present, the membership of eTag parking deduction service has exceeded 1.9 million, and the membership of uTagGo App has also reached 4 million. In addition to more than 3000 cooperative parking lots providing "eTag parking deduction" service, the roadside parking spaces in various counties and cities also adopt automatic deduction mechanism. In addition, through uTagGo App, not only can you find parking spaces and navigation, but you can also enjoy road rescue, maintenance reminders, and exclusive discounts for shop owners, as if you have a "smart life partner" at your side at any time.

        Every innovation of Yuanchuang Intelligence is aimed at solving users' pain points. Taking the recently launched "Enterprise Roadside Parking Fee Payment Service" as an example, Yuanchuang Intelligence has created a one-stop integrated solution to centrally record the company's parking fees and support one click reconciliation function. This not only allows enterprises to avoid the risk of penalties for overdue payments, but also improves the administrative efficiency of personnel. In just a few months, it has attracted nearly 700 companies and 20000 company cars to apply for use.

        In addition to innovating in the transportation sector, Far Eastern Group's department stores, hospitals, and schools have also actively assisted Far Eastern Group in establishing smart parking lots to improve operational efficiency and user experience. They have also developed a logistics stop management system with Arcoa Logistics to enhance the vehicle identification and scheduling capabilities of large logistics parks; In addition, it also assists various property owners such as Taipei Dome, Taoyuan International Airport, Chung Hsing University, and Kaohsiung Weiwuying National Arts and Culture Center in digitally transforming and upgrading their parking services.

        Successful Experience Export Overseas

        In 2006, Taiwan took the lead in fully introducing an electronic toll collection system for national highways, making it possible to operate without stopping or slowing down. Now, Yuanchuang Intelligence has made its second move, proving that this successful ETC experience can be exported to all parts of the world. Among them, the most representative overseas achievements come from Thailand. Yuanchuang Wisdom established Yuantuotai in 2020, and since 2022, has introduced the flagship demonstration section of "M-Flow" in the eastern section of the M9 outer ring road in Bangkok, attracting over 660000 car owners to register and use in a short period of time. The traffic speed has increased by 1.8 times, the traffic volume has increased by 43%, and the congestion improvement rate has reached 95%, which has been highly recognized by the local government. The management team has taken advantage of the situation and obtained the construction and operation contract for the M81 and M6 highways in Thailand, with a total length of nearly 300 kilometers and planned to set up 28 toll gates. It is expected that the two highways will be completed and put into operation in 2025 and 2026 respectively, becoming an important milestone in the overall output of Taiwan's electronic toll collection system.

        In addition, Yuanchuang Intelligence has been established in various Southeast Asian countries for many years. In 2022, Yuantuo Malaysia Limited was founded in Malaysia, using an AI license plate recognition system to assist in promoting the "Multi Lane Fast Flow System (MLFF)" policy and pilot site construction in the local area; In 2025, Far East India Limited will be established in India to strengthen local integration of energy and strive for the first multi lane free flow electronic toll collection standard in India; In Vietnam, the management team promotes the application of electronic toll collection through Proof of Concept (POC); In the Philippines and Kazakhstan, consultants and planning support are provided. Emphasizing "local operation+knowledge transfer", establishing long-term relationships with local transportation units and system providers, and assisting customers in implementing localized smart toll systems are the winning strategies for Far Eastern Smart to gradually establish regional influence in Southeast Asia.

                Digital transformation services for the whole nation

        Yuanchuang Wisdom is well aware that one of the key factors in enhancing international competitiveness is to strengthen independent technology. After years of investment, the company's core system and equipment self-made rate has reached nearly 90%, which not only has stronger security and quality control, but also helps promote the upgrading of Taiwan's real estate industry chain. At the same time, Yuanchuang closely interacts with the European Bank for Reconstruction and Development (EBRD) and other international organizations, actively participates in international exhibitions, foreign guest receptions, and technology exchanges, and cultivates Taiwan's smart transportation capabilities.

        With a solid foundation, Yuanchuang Wisdom has gained insight into even greater opportunities in smart transportation. It not only continues to expand its services to areas such as electric vehicle charging, car warranty, road rescue, vehicle buying and selling, and car appreciation experience, but also practices a smart car ecosystem centered on MaaS (Mobility as a Service). It actively carries out the third step by extending electronic toll collection technology to smart parking systems, pollution control zones, and other fields through new applications such as AI image recognition, C-V2X Internet of Vehicles communication, and cloud monitoring platforms, promoting urban digital upgrading.

        Considering that air pollution is a nightmare for many citizens, Yuanchuang Wisdom adopts RFID (wireless radio frequency) and ALPR (license plate recognition) technologies in the air pollution control area to control vehicles that do not meet the standards from entering the city center. Combined with weighing devices, it manages the entry and exit of incinerator vehicles and traffic control. In addition, upgrading the "cross station rental and return" service with shared car operators, adding uTagGo cooperation parking lot return points, significantly reducing the time and carbon emissions spent by users searching for roadside parking spaces and designated return locations, gradually realizing the vision of smart city governance.

        AI empowerment is poised to take off

                Recognizing the enormous potential of AI technology, Yuanchuang Intelligence has already laid out in advance and integrated AI technology into intelligent customer service in the ETC field; In the face of massive parking query traffic, a cloud based AI management platform has been developed to instantly recognize voice messages, classify work orders, and generate KPI operational reports, greatly improving service efficiency and response speed. Not only that, the parking behavior data of users can be analyzed and used to guide special merchants, forming a smart cycle model of "parking is business opportunity". As for overseas regions, the AI license plate recognition system used by Yuanchuang Intelligence in Malaysia not only has basic functions, but also can distinguish front and rear license plates and axle numbers, which helps identify large vehicles; In Thailand, the recognition rate of complex Thai language license plates is as high as 98.2%. In addition, innovatively installing micro weather stations on the ETC gantry, using AI to predict typhoons, rainfall, wind power, as well as lightning strike warnings and earthquake notifications, can help improve maintenance dispatch, enhance personal safety, road safety, and management efficiency. In recent years, with the continuous accumulation of digital parking achievements, it has also attracted more attention from countries. Several delegations have visited benchmark parking lots in Taiwan, which is expected to drive more Far Eastern Smart ETC businesses to go global.

        Moreover, Far Eastern Group and Far EasTone Telecommunication have continuously invested in cross domain talent development and internal innovation mechanisms with the support of Far Eastern Group's resources. For example, holding AI innovation competitions to stimulate the energy of departmental co creation has accumulated a large number of innovative proposals, including commercialized applications, proving that Yuanchuang Intelligence is not only a technology service provider, but also a strong growth innovation platform.

        Based on the stable operational experience of Far Eastern Electronic Toll Collection ETC, Far Eastern Intelligence started with national highways, innovated and expanded its service offerings, gradually becoming an important driving force for smart infrastructure construction in the Asia Pacific region. We hope to help cities operate more smoothly, make people's lives easier, and showcase Taiwan's innovative strength to the international community.

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