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本期索引

2021年05月號 樂活職人

商業書信實用語--打招呼篇

EIE美語 / 提供

  商用英文書信中,除了用Dear起頭之外,還能寫什麼呢?本期將為您介紹商業書信常用的問候語,在電子郵件中使用它們,能讓郵件看起來更加專業喔!


Sample Dialogue(情境範例)

Email greeting with no prior contact/Cold email greeting(陌生拜訪時的問候語)

  It’s extremely important to get the tone right if you have not yet had any contact with the recipient(s) you are emailing. In this case, the email you write should always be formal. Let’s see below alternative greeting examples.(寄email 給素未謀面的人時,使用的語氣相當重要。在這種狀況下,Email應該用正式口吻。以下來看看幾個例句。)

  • To whom it may concern,
  • Dear Sir/Madam,
  • Dear Mr.___/Ms.___, 
  • Dear Department/Position,

i.e.: Dear Hiring Manager/Dear Human Resources Department

Email greetings to multiple people(與多位收信者的打招呼方式)

  When sending a business email to multiple recipients, you could use one of the greetings listed below:(同時發email給多位收信者時,常見的打招呼方式如下。)

  • Dear All,
  • Hi everyone,
  • Hello everyone,
  • Hi Mark, Sabrina and Harriet,
  • Greetings.

Business Email Dos’ and Don’ts that You Should Know(你應該知道的商用email注意事項)

Dos’

✔ Clear subject line(標題清楚)

✔ Professional tone(語氣專業)

✔ Precise and concise content(內容精簡俐落)

✔ Double-checking the content before sends out(寄出前再確認一次內容)

✔ Double-checking the attachment and the file name(檢查附件檔案和檔名)

✔ Reply to every business email(回覆每一封商務信件)

✔ Email encryption(機密文件應加密)

Don’ts

✖ Avoid putting confidential information in the content(機密內容不應放入內文)

✖ Avoid dealing with multiple tasks in one email(避免在一封email中處理多個案件)

✖ Don’t overuse punctuation marks(不要過度使用標點符號)

✖ Don’t overuse different colors to highlight points(不要過度使用不同顏色來標示)

✖ No emojicon(不要出現表情符號)

✖ No buzzwords(不要使用流行用語)

✖ Don’t put all email contacts in carbon copy(不要將所有人的email address放在副本裡)

✖ Avoid vague and complex content(避免含糊不清或複雜的內容)


以上英文教學由EIE美語提供,英文課程諮詢請洽:EIE Institute Belle Yin(Tel: (02) 8773-6828 Ext. 368;Email: belle@eie.com.tw

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