05.2021 Office Talk
Practical terms of business letters - greeting
EIE American / provide
What else can be written in Business English letters besides starting with "dear"? This issue will introduce you to the greetings commonly used in business letters. Using them in e-mail can make the e-mail look more professional!
Sample dialogue
Email greeting with no prior contact / cold email greeting
It's extremely important to get the tone right if you have not yet had any contact with the recipient (s) you are mailing. In this case, the email you write should always be formal. Let's see below alternative greeting examples. In this case, email should be formal. Let's take a look at some examples
To whom it may concern,
Dear Sir/Madam,
Dear Mr.___/ Ms.___,
Dear Department/Position,
i.e.: Dear Hiring Manager/Dear Human Resources Department
Email greeting to multiple people
When sending a business email to multiple recipients, you could use one of the greetings listed below:
Dear All,
Hi everyone,
Hello everyone,
Hi Mark, Sabrina and Harriet,
Greetings.
Business email DOS' and don't ts that you should know
Dos’
✔ Clear subject line
✔ Professional tone
✔ Precise and concise content
✔ Double checking the content before sending out
✔ Double checking the attachment and the file name
✔ Reply to every business email
✔ Email encryption
Don’ts
✖ Avoid putting confidential information in the content
✖ Avoid dealing with multiple tasks in one email
✖ Don't overuse punctuation marks
✖ Don't overuse different colors to highlight points
✖ No emojicon
✖ No buzzwords
✖ Don't put all email contacts in carbon copy
✖ Avoid vague and complex content
The above English teaching is provided by EIE American English. Please contact EIE Institute bell Yin (Tel: (02) 8773-6828 ext. 368 for English course consultation; Email: belle@eie.com.tw
#
Sample dialogue
Email greeting with no prior contact / cold email greeting
It's extremely important to get the tone right if you have not yet had any contact with the recipient (s) you are mailing. In this case, the email you write should always be formal. Let's see below alternative greeting examples. In this case, email should be formal. Let's take a look at some examples
To whom it may concern,
Dear Sir/Madam,
Dear Mr.___/ Ms.___,
Dear Department/Position,
i.e.: Dear Hiring Manager/Dear Human Resources Department
Email greeting to multiple people
When sending a business email to multiple recipients, you could use one of the greetings listed below:
Dear All,
Hi everyone,
Hello everyone,
Hi Mark, Sabrina and Harriet,
Greetings.
Business email DOS' and don't ts that you should know
Dos’
✔ Clear subject line
✔ Professional tone
✔ Precise and concise content
✔ Double checking the content before sending out
✔ Double checking the attachment and the file name
✔ Reply to every business email
✔ Email encryption
Don’ts
✖ Avoid putting confidential information in the content
✖ Avoid dealing with multiple tasks in one email
✖ Don't overuse punctuation marks
✖ Don't overuse different colors to highlight points
✖ No emojicon
✖ No buzzwords
✖ Don't put all email contacts in carbon copy
✖ Avoid vague and complex content
The above English teaching is provided by EIE American English. Please contact EIE Institute bell Yin (Tel: (02) 8773-6828 ext. 368 for English course consultation; Email: belle@eie.com.tw
#
