The only one in the industry! Far EasTone Telecommunication won the first prize of "Outstanding Enterprise" of National brand Yushan Award

        Far EasTone Telecommunication is committed to providing customers with innovative and high-quality services, which makes its long-term efforts be recognized again. It has won the "Outstanding Enterprise" of the 16^th National brand Yushan Award and is the only award-winning enterprise in the telecommunications industry. On November 11, 2019, at the 16^th National brand Yushan Award ceremony hosted by the National association for the development of enterprise competitiveness, Vice President Chen Jianren gave an award and praise. On February 19, Zheng Zhiheng, Executive Vice President of the Channel Management Business Group of FET was personally received by President Tsai Ing Wen as the representative at Taipei Presidential Palace. At the same time, in order to reassure that customers can deal with various businesses in the branches in the whole Taiwan, during the period of epidemic prevention, ultraviolet sterilizers for mobile phones are provided for the public in more than 400 branches.

        National brand Yushan Award is based on multiple aspects of "quality, brand and taste", affirming high-quality enterprises, products, brands and leaders, and shaping a good image of the national brand. Far EasTone Telecommunication continues to launch leading service, including the joint exhibition store of Louisa coffee and 7-Eleven, the first digital experience store, and the continuous evolution of intelligent customer service robot. According to statistics, up to 70% of users can get the required services with the help of the robot, and actively integrate the group and external innovative resources, continue to provide diversified digital products and services, and become consumers’ best helper in digital life.

        In addition, Far EasTone Telecommunication responds to the UN Sustainability Development Goals 3 "good health and well-being", to ensure human health, and in response to epidemic prevention of novel coronavirus, in order to reduce the risk of harm to employees and customers, we must strengthen the awareness of autonomous epidemic prevention of the staff and set up high standard protective measures to reassure that customers can deal with various businesses in the stores. Far EasTone Telecommunication also provides ultraviolet sterilizers for mobile phones for the public from 44 stores originally to more than 400 stores, so that more people can use it, hoping to do a little bit for epidemic prevention.

        If it is inconvenient for customers to go to the stores in person considering the development of the epidemic situation, they can also easily complete various businesses at home through the FET mobile customer service APP, FET online storeor FET customer service center, through the multiple and convenient channels, customers can complete all easily. FET cares about the needs and life of customers, implements the new brand spirit of " Get closer and think farther", and fully respond to the needs of every customer. Wei