06.2022 Honor and Personnel Change
The only far EasTone telecommunication in the industry won the silver award of "best management innovation award"
Far Eastern International Bank / Wen Yijie
 On April 28, the digital age held the "2022 Innovation Business Award" award ceremony. Far EasTone telecommunications won the "best management innovation award: Silver Award" with "Ai quality control robot", which was received by duweiyu, senior executive vice president of the channel and customer service management group.
Far EasTone telecommunication "Ai quality control robot" uses AI technology to find abnormal points from traditional index management, predict before sales risk events occur, and conduct real-time control, which can effectively reduce company losses. It has been applied to more than 700 far EasTone telecommunication stores, improve channel sales and operation quality, and make far EasTone telecommunication stand out from many participating enterprises, Become the only enterprise in the telecommunications industry that has won continuous awards!
The future commerce Awards (FCA) in the digital age has entered its eighth session. There are five awards, namely, the best technological innovation, the best business model, the best product innovation, the best experience innovation and the best management innovation. In 2022, 92 enterprises participated in the competition, and hundreds of entries were submitted. After the primary selection by the editorial department of the digital age, experts from across the retail industry, consultant industry, digital marketing industry, Internet industry, research institutions and innovation fields jointly scored, and finally five gold, silver, bronze Awards and cross category jury awards were selected.
"Innovation" has always been one of the core values of far EasTone telecommunications. Starting from the best customer experience, it introduces big data and new artificial intelligence technologies to improve service and management efficiency. In the post epidemic era, we will continue to promote "zero contact" services, protect the health of consumers, improve the personal safety of customers, and fulfill our corporate social responsibility to contribute to the sustainability of environmental protection.
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