Far Eastern Memorial Hospital leads cross-border innovation and integration of new digital healthcare experiences

        Far Eastern Memorial Hospital is actively introducing smart innovative technology. After partnering with LINE Taiwan at the end of 2023 to launch the new personalized digital medical service "Oriental Petrochemical (Taiwan) Love Health" LINE MINI App, it announced on April 28th that it will cooperate with Asus Computer to introduce the Huashuo smart wearable device into clinical care, case management, and remote medical applications, jointly creating a smart health care ecosystem.

        Far Eastern Memorial Hospital launched the "Oriental Petrochemical (Taiwan) Clinic App" early on, effectively promoting communication and interaction between doctors and patients. However, for some elderly people, the user interface still has a barrier to entry. During the epidemic, Far Eastern Memorial Hospital flexibly turned to the LINE official account as a communication bridge, integrating access control management and instant messaging, which received high recognition from the public and laid the foundation for the subsequent development of the LINE MINI app. Oriental Petrochemical (Taiwan) Love Health "is designed with public usage habits as its core, integrating one-stop services such as outpatient and inpatient reminders, test report notifications, and post discharge health data reports, allowing patients to receive intelligent technology companionship before, during, and after medical treatment, achieving a more convenient and personalized medical experience.

        After the launch of "Oriental Petrochemical (Taiwan) Love Health", it quickly gained high support from patients. Currently, more than 90% of hospitalized patients have completed binding, and the overall user satisfaction rate has reached 92%. Not only does it improve the convenience of medical treatment, but the service also extends to case management after discharge. Patients can interact with personal managers in real time through LINE, report health data, effectively strengthen disease tracking and extended care, and create a seamless health management mechanism.

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