Far Eastern Memorial Hospital has received multiple recognitions from the National Medical Quality Award once again

        The 26th National Medical Quality Award Ceremony was held on February 4th. Far Eastern Memorial Hospital won the "25 Year Award for Continuous Quality Improvement" in the theme category for its long-term promotion of cross team collaboration, data governance, and smart technology introduction. 11 teams received 12 recognitions. The award-winning achievements cover quality management, clinical care, and smart hospital construction, showcasing the hospital's transformation towards a high resilience and modern medical system.

                Three distinctive highlights to create a comprehensive and evolving medical quality

        1、 25 Years of Deepening Quality Governance: From Process Optimization to Whole Hospital Quality Resilience

        Far Eastern Memorial Hospital has long been based on quality control circles, process improvement, and lean management, establishing a solid cross departmental cooperation culture and using data monitoring as an important driving force for continuous improvement. Multiple improvement plans, including cardiac rehabilitation, hemodialysis safety, and neonatal care, are all driven by interdisciplinary collaboration among clinical teams, shaping the quality resilience that extends from grassroots to the entire hospital. The achievements include:

        Strengthening the effectiveness of heart failure rehabilitation: The "Heart Care Circle" team integrates cardiac medicine, rehabilitation, community care, and information technology to develop remote rehabilitation models, effectiveness tracking tools, and heart failure exclusive apps. This has increased the second stage rehabilitation achievement rate for heart failure patients from 35.71% to 66.04%, significantly improving their quality of life.

        Constructing safety management for hemodialysis: The team has introduced proactive risk management, combined with innovative patient suit design, multimedia health education, and app reminder mechanism, to reduce the incidence of catheter infections and abnormal events to 0. The average length of tube retention has also been shortened from 7.64 days to 5.9 days, comprehensively strengthening dialysis safety.

        Improving newborn warmth and safety care: The newborn care team has strengthened the warmth process in all aspects through education and training, adjustment of warmth equipment, and innovation of self-made flannel warm clothes. By December 2025, the incidence of hypothermia will be maintained at 0%.

        2、 Upgrading Clinical Specialization: Creating Comprehensive Specialized Care Energy

        In the field of specialized care, Far Eastern Memorial Hospital continues to break through itself. The Department of Radiation Oncology and the Department of Thoracic Medicine have been recognized as "Centers of Excellence" and "Featured Centers" respectively, demonstrating the hospital's comprehensive improvement in clinical technology, treatment quality, and innovation capabilities.

        Radiation Oncology: A Model of Precise, Safe, and Efficient Treatment

        Far Eastern Memorial Hospital is the only hospital in Taiwan that has obtained the SNQ National Quality Mark certification for "Spiral Knife Precision Stereoscopic Localization Radiosurgery", and has developed precision technologies such as whole cancer SRS/SBRT, whole skin and whole bone marrow radiotherapy. The team combines AI process optimization and psychological support to create a "precise, safe, and efficient" radiotherapy culture, allowing every patient to receive personalized and traceable care experience during the treatment process.

        Thoracic Medicine: Smart, Remote, and Green Healthcare in One Stop

        The team utilizes the patented "5G AI voiceprint monitoring" system to improve the tracking quality of asthma and chronic lung obstruction patients; Simultaneously introducing electrical impedance tomography technology to improve the success rate of extubation. For six consecutive years, we have received the Quality Award for Chronic Obstructive Pulmonary Disease (COPD) from the National Health Insurance Agency, ranking first in Taiwan and becoming an important guardian of intelligent suction care and telemedicine.

        3、 Smart healthcare x ESG dual axis integration: six smart hospital recognitions

        Far Eastern Memorial Hospital continues to promote AI and digital transformation, achieving new heights in smart hospital achievements. Among them, the "Four Major Aspects of Forward looking Disaster Management, Comprehensive Intelligent Leap Forward" won the silver award, demonstrating the maturity of the hospital's transition from clinical application to digital resilience throughout the hospital.

        Forward looking disaster management: Introducing VR fire response module and "Patient Evacuation System 2.0", combined with electronic dashboard monitoring and one click stop air conditioning control system, to accurately assist decision-making and enhance medical resilience, ensuring uninterrupted patient care in the event of a disaster.

        O365 Sustainable Talent Development and Digital Empowerment: Developing over a hundred digital applications, saving 5000 hours and 130000 sheets of paper annually, practicing ESG sustainable actions, and enhancing team digital capabilities.

        Wen Pan has a comprehensive understanding and 100% traceability of carbon emission data: a standardized emission source database has been established, which can fully track over 6000 carbon emission data records annually, creating quantifiable and manageable environmental sustainability performance.

        Intelligent nutrition assessment system: Through structured medical records and automatic extraction technology of clinical data, the nutrition assessment of critically ill patients is automatically completed, with a timely intervention rate increased to 95%, making clinical decisions more accurate.

        Radiotherapy Safety Digital Assistant: By introducing a digital process confirmation mechanism and fully digitizing the SBRT/SRS radiotherapy process, the review process has been shortened to 0.9 days, saving over 8000 minutes of work time and improving treatment safety and efficiency.

        ERAS Smart Platform Evolution: Combining Generative AI with risk prediction models, it automatically integrates medical records, imaging, and laboratory data to accurately predict surgical risks and assist medical staff in early intervention, improving preoperative decision-making efficiency and patient safety.

        Moving towards a new era of intelligent, safe, and sustainable healthcare through temperature based care

        Dr. Chiu, the director of Far Eastern Memorial Hospital Kuanming, pointed out that quality is not used to prove the hospital's ability, but to ensure that patients can receive stable and reliable care at any time. Far Eastern Memorial Hospital is more like a constantly self correcting system, where each team supports and effectively connects with each other. Every step of innovation and improvement is translated into tangible clinical care outcomes, allowing every patient to feel safe and respected, and bringing endless energy to medical staff.

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