Far Eastern Memorial Hospital received recognition for its first "Nursing Friendly Workplace Model Certification"

        Far Eastern Memorial Hospital has been awarded the first "Nursing Friendly Workplace Model Certification", showcasing the achievements of optimizing the nursing workplace through systems and technology. In recent years, Far Eastern Memorial Hospital has been promoting digital transformation by introducing AI voice medical records and GenAI intelligent shift handover system, compressing the single record time from 30 minutes to 3 minutes, significantly reducing the burden of paperwork, allowing nursing staff to return to the core of clinical care, improving work efficiency and professional value, and constructing a happy workplace with high retention and satisfaction.

        Listening to the voice of the heart, precise reform, and building solid nursing capabilities

        Investing in nursing is investing in the future of healthcare! "Dr. Chiu, Dean Kuanming, said that the core of participating in the certification program is to fulfill the commitment of" hearing the voice of nursing and investing in a new nursing ecosystem ". Through on-site visits to the 'Workplace Friendly Ward Run', the management unit has transformed clinical needs into specific measures. In addition to upgrading environmental facilities, they have also demonstrated sincerity in their compensation strategy, combining structural salary adjustments and retention bonuses to create a comprehensive and substantial welfare system.

        The reform measures that balance psychological support and economic security have significantly increased the recognition of workplace friendliness among nursing staff from 7.34 points to 9.62 points, reaching a remarkable growth of 31.06%. This also proves that "sensory management" is the cornerstone of building solid nursing capabilities.

        Smart stress reduction with three arrows, using technology to return 'nurses' to patients

        Far Eastern Memorial Hospital actively introduces multiple smart tools, making "getting off work on time" no longer an unattainable wish. The most significant change among them is the streamlining of administrative tasks: by optimizing processes through a paperless system, administrative tasks have been reduced from 13 steps to 8 steps, task time has been reduced from 318 minutes to 26 minutes, and efficiency has increased by more than 12 times.

        In addition, the AI system has a high recognition rate of 95% to assist nursing staff with paperwork, and also combines with intelligent logistics robots to share common tasks. The hospital uses technology to safeguard the life balance of colleagues, ensuring a satisfaction rate of 89% and constructing a highly resilient nursing workplace.

        Cultural reshaping and sustainability, maternal friendly retention rate reaches 96%

        In addition to salary and technology, Far Eastern Memorial Hospital is also committed to creating a diverse and inclusive workplace culture. Promote the 'duty officer system' within the hospital, with physicians serving as cross disciplinary coordination bridges to effectively improve communication between medical staff and patients. In terms of talent development, 55 nursing management talents have been cultivated in the past three years, and 234 of them have been invested in specialized and information nursing fields, allowing their professions to go hand in hand with their careers.

        The maternal friendly measures promoted by the hospital have also achieved remarkable results, with a retention rate of 96% one year after childbirth; The proportion of male nurses reached 7.64%, which is also higher than the national average. Combining the "New Talent Friendly Journey" and digital care mechanism, the turnover rate has been consistently controlled below 10% in the past three years, demonstrating the hospital's emphasis on the physical and mental balance of colleagues.

        Establishing new nursing standards and creating a sustainable workplace where doctors, nurses, and patients win together

        Dr. Chiu, Dean Kuanming emphasized that Far Eastern Memorial Hospital's core philosophy is to "hear the voice of nursing and invest in a new nursing ecosystem", committed to building a stage that balances professional dignity and quality of life. This Oriental Petrochemical (Taiwan) model, which integrates "salary incentives, technology empowerment, and human care," not only creates a competitive welfare system in the market, but also hopes to exert industrial influence and transform practical experience into consensus in the medical industry. In the future, the hospital will continue to cultivate a nursing friendly environment and achieve the sustainability development goal of a win-win situation for doctors, nurses, and patients.

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