09.2026 Cover Story
Far EasTone Telecommunication Big Data+AI+IoT empowers a new future for smart cities
Far EasTone Telecommunications / Chen Jiacun

 From energy conservation and carbon reduction, smart transportation, public safety, to financial fraud prevention and information security protection, the operation of smart cities no longer relies on a single system, but is built on real-time data collection, AI analysis, and cross domain collaboration. In the face of this wave of transformation, the value of the telecommunications industry has extended from providing communication services to becoming an important platform for integrating urban data and connecting various applications. This article takes you to understand how Far EasTone Telecommunication uses its technological strength to ensure the effectiveness of urban governance and the safety of people's assets.Net zero and AI dual engines drive 'Far EasTone Telecommunication Big Data+AI+IoT' to promote smart cities
 In order to implement the strategic development of net zero emissions by 2050, Taiwan has set 2030 as the first important achievement milestone, with the main investment axes being "energy conservation", "energy storage", "electrification of transportation vehicles", and "digitalization of urban governance", which are applied to key areas such as local governments, public buildings, campuses, transportation, and charging stations. It is estimated that the total investment will drive a production value of over NTD 5 trillion. In addition, the government's promotion of the "New Ten Major Construction Projects for AI" includes three major aspects: "Smart Applications", "Key Technologies", and "Infrastructure", hoping to use artificial intelligence to drive economic growth and create the next generation of future industries. Driven by these two visions, not only will we strengthen energy management and urban governance efficiency, but we will also accelerate Taiwan's net zero transformation towards a sustainable and innovative future.Far EasTone Telecommunication's smart city layout strategy is centered around "Far EasTone Telecommunication Big Data+AI+IoT" (Big Data, Artificial Intelligence, Internet of Things (IoT)), focusing on supporting central policy development and the transformation and application of local governments and agencies. The Smart City Solution team, under its umbrella, lays out the requirements for smart cities through 14 major application services. By integrating 5G and communication, it practices device networking, and then imports data into cloud collaborative computing and data centers to generate visual recognition and monitoring dashboards, assisting partners in quick interpretation. Combined with AI analysis and prediction, intelligent assistants and other tools, it practices AI and Big Data platforms for anomaly warning, traffic optimization, campus energy conservation, energy optimization, and intelligent decision-making.
Taking energy management as an example, Far EasTone Telecommunication has assisted local governments, enterprises, and campus maintenance with "smart streetlights," "water management," "smart meters," and other National Taiwan University projects, all of which have the largest scale in the market. Among them, about 320000 smart street lights have been installed, with a market share of about 15%. Through smart pole sharing, the street lights are combined with 5G communication, charging stations, CCTV image monitoring, and air boxes to enhance the infrastructure of the new generation of cities; By leveraging the PFI (Private Finance Initiative) operational model, the maintenance time that originally required 72 hours has been significantly reduced to 24 hours.
Not only that, Far EasTone Telecommunication has also assisted TPC in building approximately 2.2 million smart meters, accounting for 30% of the total number of smart meters built by Taipower, and also has the highest market share. With diverse experience in Internet of Things (IoT) technology, energy management, and participation in public construction across Taiwan, Far EasTone Telecommunications team can provide comprehensive smart transformation solutions and have a competitive advantage. In the "Class Air Conditioning" project for primary and secondary schools across Taiwan, Far EasTone Telecommunication can stably manage approximately 58000 sets of classroom terminal meters in 1543 campuses in 10 counties and cities using a single system, with a market share of nearly 60% in Taiwan, demonstrating its outstanding management capabilities in the industry.
 Far EasTone Telecommunications, a dual shield of telecommunications and financial fraud prevention, guards public assets 24/7AI can help build smart cities, but it also brings the harm of technological crimes, especially in recent years where fraud has become a cross regional, cross domain, and intergenerational social phenomenon. Far EasTone Telecommunication not only strengthens various anti fraud measures, but also collaborates with different industries to transition from individual protection of customer assets to specific cross-border joint defense actions.
On July 1, 2026, the three major telecommunications companies collaborated with Taiwan Network Certification Corporation (TWCA) to align with the Open Gateway international standard developed by the Global System for Mobile Communications (GSMA) and launch telecommunications network API services, allowing financial and e-commerce companies to conduct four API query services based on customer transaction situations, including "Telecommunications Number Verification," "SIM Swap," "SIM Roaming Status," and "Telecommunications Number User Data Verification (KYC)," to accelerate the identification of public mobile phone numbers and accounts for fraud, theft, and scams. In the future, there will also be opportunities to provide overseas financial institutions with cross-border security protection mechanisms that are borderless and time efficient.
 On the other hand, Far EasTone Telecommunication has also partnered with Yongfeng Bank to enhance cross-border fraud prevention capabilities. Using Far EasTone Telecommunication's risk detection model, AI is used to analyze suspicious behavior, establish a "risk level score" mechanism, predict and warn high-risk lists, identify suspicious accounts, block suspicious account transactions from the source or implement multi-level control, with an accuracy rate of nearly 90%. Yongfeng Bank has also become the first financial institution in Taiwan to introduce telecommunications information to strengthen fraud prevention.Continuously evolving communication and network fraud prevention technology Far EasTone Telecommunications ensures user security
 In addition to cross industry fraud prevention to enhance collaboration effectiveness, Far EasTone Telecommunication also continues to evolve communication and network fraud prevention technologies. By collaborating with government agencies, we have successfully blocked approximately 8.8 million international fraudulent calls, averaging 174000 per month, and approximately 44.86 million fraudulent text messages, averaging 897000 per month; In addition, the "Anti Hacker Heart Guard" value-added service also blocks 45 million malicious programs, 4 million phishing websites, and 200000 malicious attacks from viruses or botnets for users. In order to prevent communication equipment and signals such as offshore base stations from being used by criminals, Far EasTone Telecommunication adjusted the signal of the Kinmen base station to block foreign fraudulent phone intrusions. Starting from July, in response to NCC's telecommunications fraud prevention policy, a "hidden number call voice warning" mechanism has been introduced. Users will hear a voice warning before answering hidden number calls, reminding them to pay attention to call risks and reducing the chances of being deceived.
Far EasTone Telecommunication not only collaborates with partners to promote AI infrastructure and safeguard public assets with technology, but also actively collaborates with subsidiaries to plan a "new information security program" for college students, jointly cultivating future cybersecurity elites. The layout of hardware, software, and talent advancing simultaneously is the early deployment made by Far EasTone Telecommunication to welcome the new generation of intelligence, and it is also the key to becoming the most trusted telecommunications brand by the government, industry, education, and the public.
※ Note: Far EasTone Telecommunication's 14 major application services for smart cities include: net zero campus, smart street lights and shared poles, smart water conditions, smart air products, smart transportation, EV charging station services, AMI smart meters, energy management EMS, net zero for public buildings, microgrids and energy storage, signal networking and intersection UPS, CCTV Ai image management; Disaster prevention monitoring and warning, digital twin city governance.
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