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01.2020 Cover Story

Far Eastern Group builds the best practice of sustainability for enterprise to represent the model

Far Eastern Magazine / Editorial Room
        Far Eastern Group has always been a model student of corporate social responsibility. No matter in comprehensive performance or single project, it is always at the top of the list. This year, the companies once again play the strongest innovation and action force, so that the sustainable seeds can be deeply planted in enterprises, sprout and thrive, and lead the industry to move forward.

Sustainable action: Far Eastern New Century Corporation ranks first in the world

1. Global corporate sustainability Awards (gcsa) merit case Award - World Award - Premium: Far Eastern New Century Corporation

Far eastern New Century Corporation is deeply engaged in recycled economy. Its innovative environmental protection and green products are strongly recognized by international brands. It is a model of recycled economy in polyester industry. It has won the "outstanding case Award - World Award - excellent" in the "global corporate sustainability awards" (gcsa). It is the only enterprise in the world that has won this award.

2. Global corporate sustainability Awards (gcsa) merit case Award - Emerging Markets - Top: Asia Cement Corporation

Asia Cement Corporation continued to promote "green sustainable cycle" and "sustainable governance cycle", won the review favor with "deep root sustainable hope seed - Asia Cement Corporation ecological environment education project", and won the "global corporate sustainability Awards (gcsa) - outstanding case Award - Emerging Markets - excellent".

3. Global corporate sustainability Awards (gcsa) - World Award: far EasTone Telecommunications

Far EasTone telecommunication's determination and action of sustainable operation have been affirmed by the review, and the corporate social responsibility report has won the global corporate sustainability Awards (gcsa) - Corporate Sustainability awards.

        Sustainable innovation, fruitful results, enterprise comprehensive performance wins

Far EasTone telecommunication: Top 10 sustainable model companies in Taiwan

In response to the expiration of the "2015-2017 sustainability development strategy blueprint", far EasTone telecommunications was upgraded to "5g sustainability development strategy blueprint", referring to the four major enterprise sustainability risks identified by far EasTone telecommunications, 17 UN sustainability development goals (UN sdgs), and far EasTone telecommunications The gap between ion and the best practice of global sustainable governance will be extended to 2025, and quantitative management will be oriented according to five strategies, and negative impact of operation will be minimized. Among them, "growth power" focuses on improving the governance mechanism, stable operation and creating value with the supply chain; "innovation power" focuses on the core ability of digital innovation; "caring power" focuses on talent management and excellent service; "inclusiveness" aims to eliminate the digital gap in rural areas; "green power" strives for low-carbon operation objectives. Far EasTone telecommunication expects to build smart, healthy and environment-friendly mobile life, home and urban environment with five efforts.

Top 50 Taiwan's sustainable enterprises: Far Eastern New Century Corporation, Asia Cement Corporation, Far Eastern Department store, Pacific SOGO Department Store

Far eastern New Century Corporation develops a sustainable strategy blueprint, which corresponds to 14 sdgs, reviews the objectives and action plans regularly, and reviews the progress. In terms of corporate governance, we will continue to promote the improvement of project and risk management systems, assess the impact of climate change on the company and its response methods; in terms of financial management, we will maintain the leading position in the industry, make a substantial profit and pursue long-term interests; in terms of environmental protection, we will enhance the company's competitiveness through green products and green solutions, with a total sales revenue of green products in 2018 higher than before The annual growth rate is 16%. In terms of green production, through the establishment of "energy group" and other energy resource management methods and green processes, we can reduce costs and pollution, and achieve environmental and enterprise sustainability. In terms of social integration, improve employee care, and make contributions to the public with core industries. In 2018, the amount of social participation reached 73.88 million yuan, with a total investment of 275 million yuan in the past three years, to improve people's well-being. Far Eastern New Century Corporation also worked together with supply chain partners to implement supply chain sustainability development.

        Asia Cement Corporation believes that the real core value of sustainable management lies in people. In order to retrieve the interaction and trust between people and convey the correct information, Asia Cement Corporation has invested in a series of social communication programs, including "seeing as evidence, mine safety personal experience", "mine safety instruction meeting" and "flower of Asia Cement Corporation" Lianchang enterprise trade union FB, Asia Cement Corporation FB, open information platform of the mine, etc. in addition, the official line group, Asia Cement Corporation Service Center and other interactive ways are established to communicate the sustainable vision and strategy of the enterprise with the outside world in real time. A total of 13 sdgs goals are implemented, and corresponding goals and action plans are established based on the implementation work of each department, for example, on behalf of innovation Low carbon plastering cement for sustainable products, linking with climate action; promoting environmental sustainable education, linking with education quality; caring for local aborigines, linking with poverty eradication; promoting cement 4.0, linking with energy; implementing occupational safety and health, linking with safe working environment, etc. Continuously pursue high quality, high efficiency, high environmental protection and low cost, and become a model of cement industry.

Far Eastern Department store has set up 46 project organizations to promote management innovation, set up digital lab to design intelligent shopping malls, and introduced the intelligent property management app platform, and applied the concept of Internet of things (IOT) to shopping mall management, all kinds of innovative ideas and changes with the times New, let the Far Eastern Department Store fly against the wind, and create a better business performance than the industry. In order to deepen the implementation of CSR, in 2018, Far Eastern Department Store readjusted the structure of CSR Committee, established 8 functional committees to manage corporate governance, information security, environmental protection, mall operation, commodity quality, supplier management, employee motivation and social welfare issues, and created sustainable value in every detail, echoing 17 sdgs; in 2018, it also responded to 8 International sustainability initiatives to promote the concept of cherishing water resources, environmental protection, loving the earth, turning off lights and reducing carbon to the public, jointly make a lasting voice for the earth, continue to meet a better life with consumers through green consumption, public welfare and smart new retail.

        The Pacific SOGO Department Store practices the sustainable operation of enterprises with the "six sustainable key forces" of innovative operation, high-quality goods, moving service, happy workplace, caring platform and sustainable environment, and sets 11 long-term goals for the 17 sustainability development goals (sdgs) of the United Nations. In terms of talent cultivation, we are committed to building the professional and career development of our colleagues; in terms of financial performance, our business income has grown continuously, with the 2018 anniversary performance reaching 10.8 billion yuan, a new record over the years. In addition, digital innovation, focus management, experience economy and e-service are used to improve service performance. For environmental protection, it not only leads the retail industry of department stores, obtains the first "carbon reduction label" of Asian department stores, sets up "energy management committee", practices energy policy, and becomes the first enterprise in Taiwan chain department stores to introduce the ISO 50001 energy management system, and passes the ISO 14064-1 greenhouse gas verification. Also worth mentioning is SOGO's social integration performance. In 2018, 116 public welfare activities were invested and 180000 people participated and benefited. In addition to setting an example, SOGO also works hand in hand with the supply chain to work together for the sustainability of the planet.

Good performance in seven fields

Climate leaders: Far Eastern New Century Corporation, far EasTone telecommunications, Pacific SOGO Department Store

Oriental Petrochemical (Taiwan), a subsidiary of Far Eastern New Century Corporation, set up a second petrochemical plant, which was officially put into operation in 2018, adopting the latest PTA production technology. In addition to introducing the latest artificial intelligence technology and iso50001 energy management system to improve energy efficiency management, it also uses terephthalic acid mother liquor solid recovery system, and implements catalyst and residual heat And waste water recovery and other work to strengthen energy resource recovery and reuse. Various management methods have successfully reduced the energy consumption, greenhouse gas emissions and air pollution emissions of the second plant, improved the recovery and reuse rate of wastewater, and effectively reduced environmental impact.

Huge amount of data storage and processing makes the power consumption of the data center multiply. In order to meet the global climate goal, far EasTone telecommunications Ankang international Internet room adjusts the operation of the facilities to the optimization with excellent energy management, combined with operation data and experience. Specific energy-saving measures include: the replacement of air conditioning ice water host, constant temperature and humidity air conditioning box and other equipment, the construction of cold and hot channels in the machine room, the cleaning of idle cabinets, the improvement and maintenance of equipment efficiency, the addition of solar power generation, etc., which will increase the energy efficiency to the best over the years and reduce 2087 metric tons of carbon emissions annually.

Pacific SOGO Department store provides equipment (energy-saving and water-saving equipment), services (shuttle bus, empty bottle recycling of cosmetics), marketing (APP, electronic point gifts), activities (traceless diet, love box delivery), commodities (energy-saving commodity area, small farmers market), products (e-gift certificate, environmental protection gifts), education (employee education and training, green school) Administration and management (electronic administration, energy-saving competition) and other nine aspects form a comprehensive green operation culture. It reduced the total electricity consumption by 5% in 2018, and won the first "carbon reduction label" certificate of department store retail service industry in Asia, passed the ISO 14064-1 greenhouse gas inventory, and affirmed the area green leadership award.

Talent development: Far Eastern New Century Corporation, far EasTone telecommunication

Far eastern New Century Corporation has set up a series of talent selection, retention and education programs to support the expansion of business territory, including: recruiting talents by using digital technology, selecting talents by special projects for specific needs, collaborating with excellent schools in various production areas in between industry and school; at the same time, improving personnel system, protecting employees' rights and interests, and providing career development path for employees It also has multiple study channels to promote learning organizations and strengthen international talent cultivation. Its excellent talent policy and happy workplace are highly recognized by all walks of life.

Far EasTone telecommunications is committed to creating a workplace where employees are physically and mentally healthy, from company policies, hardware and software equipment, employee welfare committees, to assisting employees in physical and mental health counseling, so as to improve family relations and harmony, with the all-round life orientation of happy enterprises connecting employees, and to practice the goal of gender equality and physical integrity of the United Nations sustainability development The three goals of working and economic growth and reducing inequality at home and among countries.

Social integration: Asia Cement Corporation, far EasTone telecommunications, Pacific SOGO Department store, far eastern big city shopping malls

Asia Cement Corporation promoted ecological and environmental education in 2017, and carried out the expansion and opening plan of the ecological park in 2018. The Commission invited LAN Zhenfeng, a famous ecological expert, as the resident consultant, to renovate the butterfly net room of quanta computer incorporated 600 Ping, add the butterfly seed collecting room, build the bamboo insect area, set up the official website of the ecological park, and go to the mine for ecological investigation and search We will gather more local butterfly species, expand the planting of nectar plants, and set up ecological corridors for butterflies. Based on the number of visits of 11743, we will convert them into 11743 permanent seeds. Not only that, Asia Cement Corporation has also extended ecological teaching to the campus and expanded its influence with the official website of the ecological park, becoming the cornerstone of the implementation of environmental sustainability development.

Far EasTone telecommunications is committed to providing resources for communication services, improving the quality of Taiwan's overall children's education, emphasizing that it is not for the purpose of donating hardware, but to introducing learning tools, calling on volunteers to accompany, and making the project go further. In order to promote the "pagamo flipped education for afar EasTone telecommunication" project for rural school children, volunteers take the "pagamo" app to rural areas, guide teachers and children to use it, solve the problem of long-term lack of "companionship" and "insufficient educational resources" for rural school children, and further shorten the digital gap.

In view of the uneven distribution of social resources and the serious impact of overproduction and idle materials on the environment, SOGO cooperated with give543 to create the "love box delivery" service, invited VIP members to donate idle materials at home, and employed vulnerable women as "gift stewards" to put materials on the shelves in 12 processes. More than 400 social welfare institutions and social vulnerable groups cooperated with the gift platform Ask for. During the three months of the event, 3248 items were sent out by the media, reducing carbon emissions by nearly 3 metric tons, and providing more social care in the recycled economy mode.

        Language diversity is an important cultural heritage of mankind. However, Taiwan is one of the regions that UNESCO has listed as the crisis of mother tongue extinction. In order to promote the local mother tongue inheritance, far eastern big city shopping malls promotes music education and performance with two important resources of "stage" and "crowd". In 2018, far eastern big city shopping malls and the science and Chinese culture and Education Foundation jointly hosted the "a cappella International Art Festival" in Hsinchu, with the theme of "folk songs", attracting the participation of 200 performers from 14 countries, promoting cultural exchange and inheritance with the power of singing, and also putting Hakka culture on the international stage.

Creative communication: far EasTone telecommunication

Far EasTone telecommunications links with stakeholders such as employees, consumers, the public and suppliers, and works together to implement environmental protection. In addition to reducing carbon by 500 metric tons, it spreads its influence in different ways of activities and cooperation. Among them, environmental education activities were held for children of consumer groups, reaching 37 schools and more than 3300 students in 2017; more than 1500 people participated in other green promotion activities, and more than 10000 people were online. In the employee communication part, the CSR development strategy and objectives are fully communicated through the employee meeting, opinion survey, meeting, communication platform, environmental education activities and other channels.

Innovative growth: Far Eastern New Century Corporation, Asia cell Corporation, Far Eastern Department store, far EasTone telecommunication

Using artificial intelligence technology, the petrochemical headquarters of Far Eastern New Century Corporation introduced two projects in 2018: process quality prediction and active energy management. According to the processing of process operation conditions and quality data, the former carries out AI in-depth learning modeling and verification, establishes process quality prediction model, which can adjust the process in real time and reduce the number of degraded products; the latter builds real-time energy consumption model, and actively discovers the equipment that creates abnormal energy through monitoring, so as to keep the energy consumption normal.

In addition to the convenience of construction, Asia Cement Corporation's exclusive research and development of plastering cement also aims to reduce the consumption of natural resources, energy conservation and carbon reduction. However, the plastering cement needs precise composition proportion modulation. In the trial production stage, Hualien factory has no corresponding equipment. Fortunately, with the cooperation of quality control, manufacturing and warehouse management, the trial production was successful. Compared with the Portland I cement, plastering cement can reduce mineral materials by 100 kg (7%), coal by 22 kg (17%) and greenhouse gas emissions by 132 kg (16%) per metric ton, which has a significant effect on energy saving and carbon reduction.

        Far Eastern Department Store embraces digital transformation. Through the construction of POS, app and CRM three core systems, it can better understand customers' needs, and then through 4R marketing, customers can receive the right information at the right time, and experience exclusive personalized services, such as: convenient intelligent parking, e-Kanban recommendation of popular new products, APP notification of product concessions, direct mobile phone spending Pay for parking, etc. In addition, the Far Eastern Department store also set up 46 project organizations, built more than 40 digital systems, built action offices, and reduced operating costs by 17%.

With the rapid aging of Taiwan's population structure, it is urgent to establish a long-term care network. Through the "health plus" medical Internet of things (IOT) solution, far EasTone telecommunication, together with Far Eastern Memorial Hospital, strengthens the social protection network between long-term care and dementia care, and also combines the "bobee Guardian" dual frequency positioning service to help prevent the loss of the elderly with dementia, and uses technology to transform family love into actual protection action And hope to further form a social guard circle and reduce the pressure of caregivers.

Gender Equality: Far Eastern Department store, far EasTone telecommunication

The goal of Far Eastern Department Store is to build a friendly workplace and create a happy and secure working environment. In particular, it launched 13 action plans, such as setting up a health station in the office, flexibly adjusting the work of pregnant employees, providing nursing services and high-quality nursing environment, and establishing a gender equality environment In 2018, the proportion of female senior executives in the Far Eastern Department store has reached 29%, an increase of 1% over the previous year, and will gradually increase to more than 30% in the future. It is hoped that all employees can work in an equal and mutually important environment.

The proportion of male and female colleagues in far EasTone telecommunication is about 47:53, which is the only company with more female employees than male employees among the three male telecom companies. It also has the only female president of the three male telecom companies. The proportion of female members in the operation and management team is as high as 45%. The care of female employees is meticulous, such as: implementing gender equality policy, providing female exclusive equipment and guarding Physical and mental health Based on the Dow Jones Sustainability Index, we have built a healthy and friendly workplace and won the DJSI Award for two consecutive years as a component company of the emerging market sustainability index.

        Far eastern New Century Corporation

Far eastern New Century Corporation took the lead in setting up Taiwan's first bottling recycling plant in 1988; in the late 1990s, it took the lead in launching the environmental recycling polyester fiber (topgreen?), which became the designated Nike material for the 2010, 2014 and 2018 World Cup football games. In order to expand the application field of recycled polyester, far eastern New Century Corporation has been upgraded from fiber level to food level, becoming the only qualified manufacturer of food grade recycled polyester in Taiwan, winning the favor of large international beverage manufacturers, making the revenue of green products more than 30 billion yuan, accelerating the practice of recycled economy with customers and consumers, and expanding its sustainable influence from production plants to The public.

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