Oscar of chain service was unveiled. 15 store managers of FET were awarded the national excellent and outstanding store manager Awards

        On December 2, 2020, the Taiwan chain and Franchise Association (TCFA) held the award ceremony of "national excellent store manager commendation and selection of outstanding store managers", which is known as the Oscar of the chain service industry. Three colleagues of far EasTone telecommunications, including Huang Tingyi, Huang Tingyi, Zhang Xiangqing, and you Chunyi, won the "outstanding store manager Award" for their outstanding achievements. In addition, Huang Tingyi, the store manager of Kaohsiung's Linsen direct store, was not only selected as an outstanding store manager, but also won the special award for excellent service quality of the store, ranking first in the retail service group. At the same time, he Shaoqi, a direct sales outlet in Xining, Taipei, was also recognized by the special award of the best innovation award issued by the association! This year, only far EasTone telecommunications has won full marks in the service quality evaluation. Professional processes and services with temperature have stood out in the highly competitive assessment!

        Far EasTone telecommunications has continuously participated in the selection of outstanding store managers for many years, and has bred 47 outstanding store managers, making it the enterprise with the largest number of awards in the telecommunications industry. Far EasTone telecommunications has been constantly innovating and providing solid customer service. The elites recommended by far EasTone telecommunications each year have undergone strict selection. Whether it is the on-site mystery guest evaluation, active participation in innovation and public welfare activities, it takes up to six months of intensive training to complete this arduous challenge. The award-winning outstanding store managers have also made continuous efforts to become the first-line managers who lead the channel to continue to advance.

        Huang Tingyi, the head of the retail service group and the winner of the excellent service quality award of the store, believes that "courage is not fearless, but moving forward with fear". When planning activities, she not only improves performance and pursues more excellent indicators, but also manages the connection with customers, which is highly recognized by customers. Zhang Xiangqing and you Chunyi, who also won the title of outstanding store manager, have also been deeply engaged in the management of regular customers. In addition to taking the initiative to care for customers, they have also managed their customers' life circle through concerts and chess competitions held in stores.

        Far EasTone telecommunications adheres to the service concept of "implementing service and creating moving hospitality", seriously responds to and serves the needs of each customer, and continues to win the recognition of various evaluations and awards. Far EasTone telecommunications always believes that only by wholeheartedly responding to the needs of customers can the service move people's hearts. It provides diversified and convenient customer experience through all channels, and hopes to become the preferred digital partner of customers, so as to implement the brand spirit of "getting closer and thinking further"!

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