04.2021 Office Talk
Master the right steps to become a reliable person
Far eastern New Century Corporation /
 "Reliable" is a modern catchword, which means reliable and trustworthy. We all hope to be reliable people, but what can we do to make people have a sense of trust?
Are you trustworthy?
I have a friend, Xiao Luo, who is in charge of transportation business in the company. Because the vehicle contract is about to expire and a new contract needs to be signed, Xiaoluo sent the contract to the manufacturer for processing.
A month later, the director asked about the progress of the work in the meeting, and Xiao Luo replied, "I'll go to find out again. I haven't asked about the progress this month. "The supervisor responded angrily," isn't it a month since the vehicle contract? You should master the progress and report the progress or result to the superior immediately. Can you be more reliable? 」
What is reliable? How to define whether things are reliable? Recently, I saw Dashi Zhezhi's book reliable: the basic work skills taught by top consultants. In the book, I summed up 30 working skills from four aspects: communication, way of thinking, data production and professional quality. With simple language and real case introduction, I help you develop professional thinking mode and working habits and become reliable people.
The way you think determines whether you are reliable or not
After entering the workplace, we should first learn professional thinking ability, understand our own thinking process, and further clarify what is insufficient and what can be better.
As Dashi Zhezhi points out in his book, "it's not very meaningful to receive the mission message, but it's meaningful only when you think about the action plan. After thinking about the received information, formulate effective methods, and then implement them, so that the work can be completed smoothly. In this way, the superior can confidently explain the task, and form a positive cycle. With the accumulation of experience, the sense of trust will gradually improve, and the work ability will also increase with the time.
The completion of work items can be divided into three parts: the front, the middle and the back. Many people do not record or think about how to execute and resume when they are faced with work. It is suggested to create a new work log document to record the thinking and working methods in the face of the task, then select the appropriate work routine, finally record the work process, carry out the resume work, and re-examine the task thinking and work routine Lu's implementation results truly achieve what Luo Zhenyu, the founder of "get app", said: "everything has an echo, everything has an account, and everything has a landing.".
Choose the right working framework
According to the structure of Dashi Zhe's reliable, when receiving the task assigned by the superior, we should first think about our own working methods, choose the appropriate framework to deal with the task, and return to the superior to complete the primary circuit. In the case of Ronaldinho, when he receives the work of signing a new contract, he can consider it according to the following three steps:
Fact: the contract is due in 35 days and a new one must be signed before the 20th.
Analysis: prepare contract information, contact with customers, discuss contract content, and write down task schedule.
Action: deliver the contract to the other party for countersignature, take it back for re inspection at the appointed time, and return it for filing after confirmation.
It's not difficult to start with thinking about working methods. The difficulty is that there is no routine or framework for reference. But in fact, there are many kinds of work routines. If you know more routines or frameworks, you will have more choices in the future. You can use suitable routines to analyze and deal with different tasks in different situations. The next time you receive a task, you may as well try to use the three steps of "fact → analysis → action" to carry out the work. The systematic and methodical operation will form a positive thinking circuit, which will make you more reliable.