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06.2024 Group Briefing

Far Eastern Department Stores, Far EasTone Telecommunications, A. Mart Join Hands to Protect Home and Send Love to Hualien

Far Eastern Magazine / Editorial Room
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        After the Hualien earthquake, aftershocks continue to occur today, On April 9th, Far Eastern Department Stores teamed up with A.Mart Hualien Store to advance to Xiulin Township, Hualien, and presented a total of 80 boxes of essential goods and food to be transported by Xiulin Township Office to the frontline disaster area to help affected households overcome their difficulties. On the other hand, Far EasTone Telecommunications not only established a "Care Service Station" in the local area as soon as possible, but also immediately launched the "Send Love to Hualien Care Program". Its subsidiary FriDay Shopping launched a "Send Love to Hualien" shopping area, which not only offers free shipping for the entire area, but also offers free listing and transaction fees for merchants, inviting consumers to purchase and jointly support Hualien local merchants. In addition, for Far EasTone Telecommunications broadband users whose buildings have been identified as red orders after the disaster, a 3-month rent reduction will be provided; Due to the earthquake causing communication barriers on mobile networks, monthly rental fees will also be reduced according to the affected conditions. Not only that, but also, Far EasTone Telecommunications has collaborated with the Chinese Christian Relief Association to launch the "591919" simplified code donation to help disaster affected households rebuild after the disaster; And Donghua University, which was severely damaged in the earthquake, Far EasTone Telecommunications assists the school in establishing a distance learning system based on its core communication capabilities, and also provides students with free online food to eat projects, ensuring uninterrupted teaching.

        FriDay Shopping "Send Love to Hualien" to Support Hualien Merchants with Consumer Power

        After the disaster, the tourism industry in Hualien was frozen, and the livelihoods of local businesses were also affected. FriDay Shopping immediately established a "Send Love to Hualien" shopping zone, where all products come from the disaster stricken area of Hualien and are free of shipping. We invite the public to generously donate to revitalize shopping and buy authentic Hualien products. To assist Hualien merchants in overcoming difficulties together, by May 31st, merchants will be exempt from paying listing and transaction fees. Last week, Far EasTone Telecommunications specially invited affected merchants to set up physical stalls at Far EasTone Telecommunications Taipei office, which received a warm response from employees.

        Starting from February this year, FriDay Shopping has assisted Hualien small farmers in easily opening online stores through AI, and has established a "Hualien Small Farmers Good Things Network" section. More than 50 businesses have joined, allowing excellent local agricultural products and souvenirs to break through geographical restrictions and reduce the division of profits through different channels. From now on, this section also provides Hualien merchants with measures for free listing fees and free transaction fees.

        Activate QR code small donations to assist in post disaster relief

        The Far EasTone Telecommunications Care Action is uninterrupted, and the 6 stores in Hualien (Hualien Zhongzheng, Hualien Ji'an, Hualien Zhongshan, Ji'an Zhonghua, Hualien Yuli, and Hualien Zhonghua) proactively establish "Care Service Stations" as soon as possible after the disaster. No limit to Far EasTone Telecommunications users can charge for free at the stores, make emergency calls, borrow mobile power supplies, spare phones, transmission lines, etc., and actively assist disaster stricken residents in solving communication problems.

        Far EasTone Telecommunications has also partnered with the Chinese Christian Salvation Association to launch a charity donation project. By calling the "591919" QR code on the phone through Far EasTone Telecommunications, small donations can be made. The funds will be used for furniture replacement for earthquake stricken households in Hualien, water towers or televisions in their hometown, condolence funds, emergency assistance subsidies, disaster food package assistance, and spiritual care.

        Assisting Donghua University faculty and students in uninterrupted learning through core communication capabilities

        In view of the severe damage suffered by Donghua University in the earthquake, Far EasTone Telecommunications not only encourages employees to donate to assist in the reconstruction of Donghua University, but also launches a "continuous learning" project to assist the school in installing a long-distance class system. If students return home or need long-distance classes for off campus accommodation due to the impact of the earthquake, a free "IF card 90 day online meal plan" is also provided. From now until May 31st, they can apply for it at the Far EasTone Telecommunications directly operated store in Taiwan with their Donghua student ID.

        At the same time, Far EasTone Telecommunications also responded to the public welfare activity of the Friendship Education Affairs Foundation to "raise second-hand computers to primary and secondary schools in the Hualien disaster area", and will assist in donating computer equipment for emergency response, so that local teachers and students can resume normal teaching as soon as possible.

        Far EasTone Telecommunications broadband, mobile monthly rental fee reduction in disaster areas, bill collection temporarily postponed

        Far EasTone Telecommunications provides measures to reduce monthly rental fees for residents in disaster areas. If there are communication barriers on the mobile network due to earthquakes, monthly rental fee deductions will be provided based on the actual affected situation (special cases will be assisted on a case by case basis); For users registered in Hualien and those with billing addresses in Hualien, bill collection and payment will also be temporarily postponed; As for Far EasTone Telecommunications broadband users whose buildings have been judged as red by the county and city governments, they will be provided with a 3-month rent fee reduction. Users are welcome to apply with a certificate.

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