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07.2025 Cover Story

Taipei Far Eastern Group redefines sustainable accommodation at Shangri La

Taipei Far Eastern Group Shangri La / Wu Jiaying
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        Have you ever been deeply moved by the pure beach and fresh forest air during your journey? In the wave of global environmental awareness, 'sustainability' is no longer a distant slogan, but a new benchmark for measuring top-level services and lifestyle taste. Far Eastern Group Shangri La in Taipei has a profound understanding of this "new trend in vacation", regards ESG concepts as its core DNA, redefines luxury experiences, and leads the hospitality industry towards a better sustainable future.


Not only luxury, but also 'green' that moves people's hearts        

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        Do you also feel that the meaning of travel is quietly changing? Originating from the global awareness of environmental protection and carbon reduction, "green luxury" has become a "new trend in vacation" in recent years. Far Eastern Group Shangri La in Taipei has observed that travelers' consumption behavior and preferences are undergoing a profound 'green transformation'. This is not only a trend, but also an excellent opportunity for hotels to redefine top-level service and embrace a green future. It is also the main business and priority issues covered by Shangri La Group's "Triple S Strategy" - Stay Green, Savor Fun Life, Shine Shine Radiant, true luxury, which stems from our commitment to corporate governance, respect for the environment, and deep concern for society.

        A notable example of "Embracing Sustainability, Travelers' Thumbs Up!" is when Far Eastern Group Shangri La in Taipei announced at the end of last year that it would completely stop providing disposable room amenities from 2025 in response to government environmental policies, it received warm affirmation and appreciation from domestic and foreign travelers, rather than complaints from customers. From this, it can be seen that modern travelers not only appreciate the efforts made by hotels for the environment, but also actively seek sustainable accommodation experiences that are in line with their own values. The highly anticipated launch of the "Sustainable Theme Wedding" by the hotel in 2023 provides a glimpse into consumers' genuine desire for a combination of environmental protection and luxury experience. It also encourages hotels to actively integrate sustainable concepts into their services and products in their business strategies, creating new business opportunities.

        In response to this green whirlwind, Far Eastern Group Shangri La in Taipei has adopted ISO14001 environmental management system as its operating standard, and has comprehensively introduced smart and energy-saving measures from energy management, water resource utilization to waste disposal and other aspects. In 2024, we will collaborate with the electronics and automotive industries to make sustainable journeys not only comfortable but also meaningful and forward-looking.

 

Not only environmentally friendly, but also warm

        When the concept of "sustainability" was still a hot topic among the public, Far Eastern Group Shangri La in Taipei had already turned it into a guide for hotel operations, deeply rooted in every corner of the company and every employee's daily life, proving that ESG is not only a responsibility, but also a sustainable equation for creating differentiated advantages.

        Green actions are ubiquitous. Over the years, hotels have implemented ISO14001 environmental management systems, from fully replacing energy-saving LED lights to introducing elevator power regeneration technology and efficient water-saving equipment, all of which reflect the hotel's commitment to green. At the same time, since 2022, hotels have responded to Shangri La Group's "clean plastic for the future" concept by promoting recyclable containers, replacing small bottles with large bottles of equipment, using environmentally friendly take out packaging materials, and completely stopping the supply of disposable room spare parts by 2025. In addition, in order to make travelers feel more about sustainable travel, hotels have also launched various sustainable housing projects in recent years. For example, they have partnered with LG Electronics to equip their rooms with five latest smart appliances, creating smart technology rooms that allow travelers to experience the convenience and comfort of smart appliances such as the Internet of Things (IoT) while traveling; In addition, we collaborate with BMW to provide residents with electric vehicle test drive experiences, and respond to "Earth Hour" every year, deeply planting green actions in daily life.

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        In terms of catering, the hotel inherits Asian culture and practices Shangri La Group's "Rooted in Nature" program, creating a comprehensive experience of healthy and reassuring food, parent-child, and health preservation for guests. Regional President Marco Vazzoler said, "Sustainable beauty lies in sharing and co creation. The hotel has transformed from beneficial and interesting sustainable dining experiences, to creating dreamy and environmentally friendly sustainable themed weddings for couples, to inviting guests to join the ranks of environmental protection, making sustainability the most beautiful scenery on the journey." The planning of the sustainable core blueprint establishes Sustainability Development as the core policy of operation, representing a top-down strategic determination; The active promotion of electronic management not only improves internal operational efficiency, but also contributes to energy conservation and carbon reduction invisibly, proving that excellent management and environmental responsibility can go hand in hand. 

        Promoting profound change is not an easy task, and it is inevitably accompanied by challenges such as resource investment, communication of ideas, and multi-party coordination. The restaurant firmly overcomes challenges and transforms them into opportunities and advantages for growth, moving towards a sustainable path. For example, the initial cost of replacing energy-saving equipment comprehensively and the process of changing the long-term habits of employees and customers require patience and wisdom. With clear sustainable goals and team unity, these challenges become the driving force for progress.

 

Not only picking stars, but also lighting up the "green" monument        

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        In 2025, Far Eastern Group Shangri La in Taipei won dual recognition from the "Copper Environmental Label Hotel" and the first "Taipei Sustainable Accommodation Gold Award". However, this is not the end, but a new starting point. Sustainability is an endless journey, and honor is the beginning of responsibility, driving restaurants to increase their power and climb new heights. Looking ahead, the hotel will focus on four key engines, continuously deepen the DNA of sustainable practices, and expand the boundaries of green innovation.

        Firstly, it is about 'maintaining a stable foundation', which includes continuously optimizing existing energy-saving, water-saving, and waste reduction systems, while ensuring the implementation of sustainable measures for guest rooms. Next is' innovation and exploration ', actively exploring sustainable possibilities with a forward-looking perspective, reflecting multiple aspects such as technological upgrades, innovative experiences, and strong partnerships with partners. At the same time, we will continue to deepen our culture by conducting internal training, community participation, and other public welfare activities to enhance the sustainability awareness of every employee, strengthen customer experience, and integrate the concept of sustainability into every interaction. Not only that, hotels should also constantly "pursue excellence", constantly pay attention to the latest trends in global sustainability development, actively evaluate and introduce more advanced environmental protection measures, and challenge higher-level sustainability certifications.

        Far Eastern Group Shangri La in Taipei firmly believes that when sustainable concepts are cleverly integrated into accommodation and dining experiences, travelers can not only enjoy top-notch services, but also become participants and witnesses of this green action, sharing an extraordinary journey of comfort, peace of mind, and earth friendliness. This is not only a firm commitment from the hotel, but also a concrete action to lead the industry towards a sustainable future. Why not choose to take action to support the sustainable development of our accommodation during our next trip, and work together to protect our beloved planet?

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