FE SOGO Department Stores wins gold award in the "Taiwan Customer Service Center Evaluation" and ranks first in department stores

        FE SOGO Department stores has been recognized for its three key services: "diverse website information, effective problem-solving", "valuing customer feedback, quick response", and "caring customer needs, conveying brand advantages". It has won the gold medal award in the third "Taiwan Customer Service Center Evaluation" department store and shopping center in 2024, becoming the number one department store.

        Lively, agile, and smiling "are the core values of FE SOGO Department stores customer service center, Sophia C.W. Huang Chairman emphasized that with the progress of the times, consumer needs are constantly changing. In order to provide more comprehensive service to customers, the customer service center has raised the service level to "proactive, positive, and caring", timely insight into customer needs, treating customers as if they were relatives, and creating an overall service satisfaction that has been recognized by over 90% of customers.

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